Quality Engineer - Tech Lead - Infotech Sourcing

Job Title: IT - Quality Engineer - Tech Lead (QA Lead – UKG WFM Pro)

Location: US Only 

Position Overview

We are seeking an experienced QA Lead specializing in UKG Workforce Management (WFM) Pro to lead functional testing across various modules, including Reporting, Scheduling, Employee Self-Service (ESS), Timekeeping, Attendance, Mobile, and Personas. The ideal candidate will bring 5-7+ years of quality assurance experience, expertise in Test Assure, and a deep understanding of UKG configuration. This role will involve providing strategic leadership, guiding QA teams, and ensuring high-quality project delivery.

Key Responsibilities

• Lead QA efforts for UKG Pro WFM projects, ensuring adherence to timelines and quality standards.
• Collaborate with QA teams to define effective testing strategies.
• Mentor and guide team members to promote best practices in quality assurance.

• Develop comprehensive test plans, test cases, and test scripts based on project requirements.
• Execute both manual and automated tests using Test Assure and other relevant tools.
• Monitor and document test results to ensure traceability and compliance.

• Validate UKG Pro WFM configurations to ensure alignment with client specifications.
• Perform end-to-end testing of UKG integrations, workflows, and data flows.

• Identify, document, and prioritize defects using appropriate tools.
• Collaborate with developers and product teams to resolve issues promptly and effectively.

• Stay updated on industry best practices, QA methodologies, and UKG Pro WFM updates.
• Propose and implement process improvements to enhance overall QA effectiveness.

Qualifications and Skills

• 5-7+ years in quality assurance, with a focus on UKG Pro WFM or similar workforce management systems.

• Hands-on experience with Test Assure and other relevant testing tools.

• Strong understanding of UKG configuration, workflows, and customizations.

• Proven ability to troubleshoot and resolve complex testing issues.

• Exceptional communication, leadership, and collaboration abilities.

• QA certifications or certifications in UKG Pro WFM tools are highly desirable.