Quality Engineer Manager - Williams AV

Headquartered in Eden Prairie, MN, Williams AV designs and manufactures assistive communication technology. Initially known for its assistive listening products, the company has since expanded its offerings that include solutions to address audio challenges in various environments and applications.

At our core lies a commitment to empower connections, guided by what we stand for: Lead with Curiosity, Prioritize People, Own It, and Be There. By embracing these values, we forge meaningful connections that fuel our success and cultivate an environment where ideas thrive and individuals are empowered.

Job Position: Quality Engineer Manager

Reports To: Director of Operations

Terms: Full Time, Exempt

Supervisory Responsibilities: Quality Inspector, Quality Intern

Summary:

The Quality Engineer Manager is responsible for developing, implementing and maintaining quality standards for manufacturing processes, products and systems. This role works closely with cross-functional teams to identify and resolve quality issues and drive continuous improvement efforts.

Responsibilities:

• Review design plans, audit processes and test procedures for inspections and testing of PCBs following IPC standards for electronics to ensure manufacturing and assembly meet quality standards and regulatory requirements
• Support product development and operations team by providing analysis and expertise throughout inspection process
• Identify root causes of problems and analyze data to identify trends in product quality and processes; recommend and/or implements corrective measures
• Analyze data to identify trends in product quality and provide action for product modification if necessary
• Assess and qualify new suppliers and monitor performance to ensure quality standards are met
• Maintain accurate quality records, reports, work instructions and standard operating procedures
• Provide work direction and performance management of quality inspector, quality intern and other quality support staff as needed

Required Qualifications:

• Bachelor's degree in Engineering or related discipline
• 3 years of quality experience in manufacturing environment
• 2 years in manager or supervisory role or leading a quality team
• Familiarity with IPC standards for IPC-A-610 and IPC-A-600
• Extensive knowledge of PCB manufacturing processes

Physical Requirement

This position is continuously sitting or standing for prolonged periods of time with occasional bending, stooping and kneeling. Simple and firm grasping and fine manipulating of the hands to operate a soldering iron, needle nose pliers, clippers and other tooling and testing equipment is needed to perform the functions of this position. Good visual skills for up close work. Requires moderate lifting of up to 25-50 lbs.