Quality Customer Service Representative- Entry Level - HIRING NOW!
Baltimore, MD 21212
About the Job
The Entry Level Customer Service Representative represents the community and is responsible for educating homeowners on available technology options. As the Entry Level Customer Service Representative, you will deliver engaging presentations and facilitate the enrollment process for all new customers.
Entry Level Key Responsibilities:
Speak directly with customers on behalf of our technology clients
Memorize client information to communicate the benefits of products and services
Build rapport with potential customers to secure referral opportunities
Attend all group meetings to learn best practices for speaking about clients
Ability to troubleshoot concerns and answers questions to satisfy customers
Assist with tracking brand exposure and sales data to communicate results
Ability to communicate with all levels of management, customers, and clients
Passion for working hands-on with the event process from beginning to end
Enjoy activate engaging team members to generate the best results