Quality Coordinator - RR Donnelley

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

• Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met. 
• Main Point of Contact with customers to resolve quality issues and audit interface
• Maintain positive and effective relationships with employees.  Direct employees to the appropriate manager regarding policy questions.
• Ensure compliance with all safety regulations, quality standard, policies and procedures. Report any problems, potential problems, hazardous situations to management
• Inspect products and/or shipments to verify conformance to specifications
• Identify and report opportunities for continual improvement
• When necessary, attend production meetings and/or confer with other departments to coordinate production activities
• Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood.
• Ensure the “Quality Policy and Objectives” are understood and achieved

• High School Diploma or GED preferred
• 2 or more years of experience in a manufacturing/operations environment
• Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job
• Must have proficient knowledge of technology including computers and software programs such as MS Office, MAC word processing, spreadsheets, or other programs specific to the job in order to complete job duties successfully
• Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments
• Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds
• Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percentages
• Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues

The normal schedule for this position is five days per week, eight hours per day during day shift, with additional OT assigned when necessary.

All your information will be kept confidential according to EEO guidelines.

RRD is an Equal Opportunity Employer, including disability/veterans