Quality Coordinator - Lippert

Who We Are:

Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries.  We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation, and premium products to all of our customers.

Why We are Different:

At Lippert, Everyone Matters. This is not just a tagline or empty promise; it is who we are.  We have intentionally created a culture that values and celebrates our team members’ unique and varied backgrounds, perspectives, and experiences.  We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members.

What You will Get:

1. A unique, inclusive and supportive company culture.
2. Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
3. Fair and competitive compensation.
4. Career development and mentoring and opportunities to grow.
5. Holiday, personal and vacation days.

Summary/Objective

The Quality Coordinator’s responsibility is to review work orders and to prevent inaccurate and incomplete product from being shipped from the facility.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Document quality issues (defects, customer defects, deviations, customer complaints, service alerts, etc.) in the relevant quality management system.
2. Contribute to root-cause-analysis related to identified quality issues.
3. Relay customer complaints to area leaders.
4. Engage in a positive manner with team members from all disciplines to ensure common goals are being met (production, material handling, lean manufacturing, engineering, purchasing, safety, maintenance, shipping/receiving, customer service, etc.)
5. Be prepared to work overtime hours as necessary, including Saturdays, in order to complete production schedules in a timely manner.
6. Provide adequate care and maintenance of all equipment and resources used, including performing required calibrations and preventive maintenance where necessary. 

Competencies

1. Must be able to work as a part of a team to achieve the company’s overall goals;
2. Must demonstrate clear verbal and written communication skills (English);
3. Must be able to read and process written communication.
4. Must be able to work with minimum supervision;
5. Must demonstrate competency in quality control procedures;
6. Must possess successful problem-solving skills;
7. Must be able to exhibit tact and diplomacy and maintain professional relationships with supervisors, fellow team members, customers, etc.;
8. Must be able to work under physically and mentally stressful situations;
9. Must be able to prioritize and easily adapt to changes through the day.

Supervisory Responsibility

This is a supervisory role & will have direct reports.

Physical Demands

The physical demands described here are representative of those that must be met by an team member to successfully perform the essential functions of this job.

While performing the duties of this job, the team member is regularly required to talk and hear. This position is very active – 98% standing, walking, bending, kneeling, stooping, crouching, crawling, balancing, reaching, handling, and climbing all day. The team member may have to lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time salary position, and hours/days of work are decided by production schedules and the Director of Quality or General Manager.

Travel

Travel will be minimal and would be primarily local during the business day.

Required Education and Experience

1. High school diploma
2. Must be able to work closely with others to solve problems and follow-through on solutions.
3. Excellent verbal and written communication skills are a must. The ability to collaborate with large teams in fast-paced, high-stress situations is required.
4. Must be able to effectively lead a team through daily activities, with unwavering adherence to the company’s core values.
5. Proficient with MSOFFICE (Excel, PP, Word), AX, Enovia, Tableau, NAV
6. Proficient verbal and written communication. Including public speaking.
7. Leadership Development

Preferred Education and Experience

1. Previous quality management experience preferred, willing to train the right candidate. 
2. College degree is preferred

Additional Eligibility Qualifications

Working knowledge of Microsoft Office applications required. Proven quality assurance and auditing experience in a similar industry preferred. Strong attention to detail, organization and time management skills preferred.

Work Authorization/Security Clearance 

Must be legally authorized to work in the United States.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities and activities may change at any time with or without notice.

Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability, citizen status, protected veteran status, military service, marital status or any other legally protected category as established by federal, state, or local law.  This policy governs all employment decisions, including recruitment, hiring, job assignment, compensation, training, promotion, discipline, transfer, leave-of-absence, access to benefits, layoff, recall, termination and other personnel matters.  All employment and personnel-related decisions are based solely upon legitimate, job-related factors, such as skill, ability, past performance, and length of service with Lippert.

Lippert’s strong commitment to equal employment opportunity requires a commitment by each individual team member.  Compliance with the letter and spirit of this policy is required of all team members.  Violations of this policy should be immediately reported to your leader or to any member of leadership.  Team members who violate this policy will be subject to disciplinary action, up to and including termination of employment.

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