Quality Control Specialist - United Electric Supply

Custom Products Group Quality Control Specialist

Who we are:

United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a major supplier of electrical products, and advanced services for the construction and industrial markets. They offer a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical and energy solutions. With over 300 employees, United is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, and Virginia.

Summary/Objective

We are seeking a detail-oriented Quality Control Specialist to join our manufacturing team. The ideal candidate will be responsible for maintaining and improving quality standards across all stages of production. You will work closely with production teams to ensure that our products meet both company and industry standards, as well as the expectations of our customers. This position will maintain independence from the Production Manager and report directly to the Vice President of Field Services and Industry Sales to ensure unbiased quality assessments and decision-making. This role is crucial for maintaining the quality, consistency, and reliability of our products and protecting our brand in the market.

Essential Functions

• Collaborate with internal departments, such as Quality and Safety to establish and improve policies and standard practice instructions.
• Ensure all products and manufacturing processes comply with UL standards, actively working to maintain UL listings on all applicable products.
• Conduct thorough testing and inspection of finished products, verifying the quality and ensuring compliance with quality standards.
• Monitor the production of manufactured goods, strictly following established quality standards and procedures to minimize errors and enhance customer satisfaction.
• Proactively investigate and resolve any quality issues in a timely manner.
• Monitor the quality, condition, and storage of inventory items.
• Ensure that quality assurance programs and policies are maintained and modified regularly.
• Ensure the removal of defective products and that final products meet quality standards.
• Investigate and provide recommendations for the resolution of quality issues.
• Escalate complex problems to the Vice President of Field Services & Industry Sales.
• Maintain a safe, orderly, and efficient assembly area.
• Work closely with the warehouse, combining individual efforts to better serve the customer.
• Perform well under pressure and follow instructions in a repetitive environment to meet production deadlines.
• May be required to support additional shifts outside of the position’s regular shift times as business needs dictate.
• Perform other duties as obvious or assigned.

Commitment to Safety

• Adhere to all United Electric health, safety, and environmental policies.
• Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
• Complete an accident/incident report for any safety and/or health infractions that occur or are witnessed.

Qualifications:

1. Knowledge of electrical codes (e.g., NEC) is required; experience ensuring products comply with these codes is a plus.
2. Familiarity with quality standards such as ISO 9001 or other relevant certifications
3. Licensed electrician or electrical engineer preferred.
4. Minimum High School Diploma.
5. Strict attention to detail.
6. Must be able to work extended hours as needed to meet delivery needs.
7. Ability to work well under pressure and follow instructions in a repetitive environment to meet production deadlines
8. Must be able to lift 50 lbs. several times a day, bend, twist and climb.
9. Time management and organizational skills

We are an equal employment opportunity employer.