Quality Control Specialist- Gas Operations - Eversource

Role and Scope of Position:
Supports the implementation, of the Eversource Quality Control program as it relates to any of the following construction, maintenance, meter service, leak survey, corrosion, damage prevention, LNG and I&R activities at Eversource Gas. Ensures that work and activities are performed in accordance with all federal, state, and company construction standards and procedures and all safety rules and standards established by the Company and required by law. The QC Specialist has the authority to direct and stop, if necessary, work to ensure compliance with all requirements. This position is an authorized company representative when on job sites and has the authority to make decisions, within their area of responsibility, on behalf of the Company.

Essential Functions:

• Ensures safe work practices are being employed in accordance with the Company’s Health and Safety Handbook and Contractor Safety Manual.
• Ensures all work activities are being performed in accordance with Gas Distribution construction standards and operating procedures.  Verifies that the work is being performed by qualified personnel.
• Verifies that work packages are in order with appropriate work procedures as required, mark out ticket, and mapping information.
• Monitors resources associated with the Company’s re-dig program.
• Supports the on-boarding of contractor crews and verifies that all aspects of the Company’s Operator Qualification Plan are being followed.
• Identifies non-compliant conditions and situations, makes recommendations for corrective action.
• Responsible for accurate documentation of inspection results.
• Responsible for the Company’s gas quality control programs.
• Performs activities that will contribute to the annual gas inspection plan including random inspections and re-dig program activities.
• Will be assigned an ERP role and will support Gas or Electric during any ERP or Work Continuation event as required.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skills:    

• Requires knowledge of gas construction and maintenance standards, work practices and procedures, and safety requirements
• Requires knowledge assessments and audits
• Requires knowledge and use of gas business information and office automation
• Requires strong technical writing and oral communication skills
• Must be familiar with MS Office suite and could adapt to other PC based software tools            

Education:

• Bachelor’s degree in Engineering, Business, related discipline or equivalent experience  

Experience:

• Three (3) to five (5) years of experience in gas distribution, utility or technical experience preferred            

Licenses & Certifications:    

• Will be expected to become Eversource Operator Qualified

• Compensation and Benefits:

  Eversource offers a competitive total rewards program.  The annual salary range for this position is $90120.00 to $100130.00, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of our benefits.

Working Conditions:

• This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. A positive drug test will result in disciplinary action.
• Work is performed both in an office environment and does require time in the field to conduct audits, training and to resolve complex problems.

• The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit, talk, and hear.  The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and or move up to 15 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasionally exposed to explosive gas, high-noise levels, and traffic and construction site hazards. 
• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:

• Work includes analyzing, planning, organizing, evaluating and documenting. 
• This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Know the business plan and how your role connects to it
• Identify problems, issues; take responsibility for resolution
• Set high standards for self; deliver quality performance
• Raise ideas for improvement
• Communicate, communicate, communicate

Build Trusting Relationships

• Follow through on commitments made to manager, colleagues, and customers.
• Address difficult or controversial issues and encourage others to do the same.
• Have honest dialogue with others

Manage and Develop People

• Set performance goals that align with department and company goals
• Meet regularly with your supervisor/manager to discuss your performance
• Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

• Work collaboratively within and across the organization to achieve “One Company” and other goals
• Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

• Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

• Proactively seek out opportunities to improve business performance and customer service.
• Respond positively to new demands or circumstances
• Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

• Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Please submit a resume with your application.

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Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.