Quality Control Manager - Complete Building Services

The Donohoe Companies, Inc. is currently seeking a Quality Control Manager to join our Integrated Facilities Maintenance Team in supporting a large institution located in Washington, DC  

The ideal candidate must have prior experience in supporting a Facilities Maintenance contract for large commercial buildings.  The role will include implementing methods to inspect, test, and evaluate work performed by in-house staff and subcontractors which includes documentation of inspection and reporting findings in the Integrated Workplace Management System (IWMS), Tririga.  The goal is to ensure that work performed meets or exceeds established quality standards and industry practices.  You will be responsible to prepare reports by collecting, analyzing, and summarizing data, working with the technical staff to resolve any discrepancies and implement control methods to provide corrective actions in processes to ensure standards of performance.  Included in this role is the training of staff in self-evaluation of completed work according to industry best practices with associated follow-up.   The development of Standard Operating Procedures for repeated failures in conjunction with the Chief Engineer.  Daily monitoring of Tririga to ensure all service requests and preventative tickets are being completed on schedule and with correct data entry.  You will also be required to participate in monthly client-facing reviews with the Account Executive to monitor the effectiveness of the technical facilities operations and maintenance staff in the completion of service tickets, preventative maintenance, and performance standards. Salary dependent on knowledge and experience. Salary $100,000 plus.  

The job duties include;

• Ensuring work completed by technical staff is on schedule for service calls, preventative maintenance, and repairs through various audit methods, inspections, tests, and measures in accordance with job plans
• Weekly equipment configuration inspections to ensure overall system performance is satisfactory
• Monitor the management systems for compliance with applicable directives governing recall, maintenance, repairs, and inspections of necessary support items such as documentation, calibration of equipment, and material handling devices
• Inspect procedural documentation, technical manuals, and other standards and specifications to ensure they are current and that all applicable changes have been entered, including AutoCAD drawings
• Ensure that personnel performing repairs to equipment follow all procedures governing the repair and operation of the applicable equipment
• Perform, witnesses, monitors, and verifies the inspections, repairs, alterations, and tests performed by shop personnel
• Ability to integrate data into tools such as Tririga Advanced Reporting, Excel, and Tableau
• Monitors industry trends, makes recommendations for process improvements
• Ability to collaborate with all stakeholders to effectively foster innovation to improve operational efficiencies

• Three to Six years’ experience working as a Quality Control inspector facility maintenance
• Two to three years on projects over 1 million square feet
• Current OSHA 10/30 certification (or ability to obtain within 30 days of employment)
• Experience in Facilities Management analytics, report writing and fault analysis
• Demonstrated strong familiarity with operations and maintenance of mechanical, electrical, plumbing and HVAC-R systems supporting commercial office buildings
• Excellent analytical and organization skills
• Proficient in Microsoft Word, Excel, Power-Point
• Strong written and oral communication and presentation skills
• Strong interpersonal skills