Quality Control Manager - Total Mortgage Services

Milford, CT 06461

About the Job

Job Description
Job Title: Quality Control Manager	Department: Legal/Compliance		Location: Milford, CT
Position reports to: Chief Compliance Officer	Position supervises: N/A		FLSA status: _X_ Exempt ___ Non-Exempt
TMS Core Values: Do the Right Thing Embrace and Drive Change Create and Maintain High Morale, Job Fulfillment and Enjoyment Be Creative and Open-Minded Pursue Growth and Learning in Self and Team Build Open and Honest Relationships with Communication
General Purpose and Scope (Summary): This position oversees the pre- and post-closing quality control for Total Mortgage.
Functions: Manage pre- and post-closing quality control for Total Mortgage; Update quality control policies and procedures according to investor and agency guidelines; Update and monitor tracking and trending reports from loan file reviews; Manage corrective action for quality findings; Oversee quality control reviewers Compile monthly reports on quality control findings; Assist with target testing and monitoring based on quality control findings; Other responsibilities as assigned by manager. Responsibilities: Conduct business in compliance with all state and federal regulations; Set personal goals for growth within Total Mortgage structure; Take a proactive approach to learning; Meet goals set by Total Mortgage.
Personal Traits / Competencies: -Strong verbal and written communication skills -Ability to complete analytical tasks -Attention to detail and have problem solving aptitude -Ability to meet or exceed expectations -Goal Oriented Team player - General knowledge of the mortgage industry with specific knowledge of quality control
Technical / Computer Skills: -Proficient with Microsoft Word, Excel, Outlook
Education and Experience: Bachelors’ degree from an accredited college or university or Relevant field experience 3-5 years’ related experience, Underwriting Experience
Certifications, Licenses, etc. N/A
Hours for position: M-F 9am-5pm This position may require frequent additional hours, at times on a daily basis; must be available to work additional hours on short notice as determined by management to meet customer service and investor requirements
Date Created: 12/01/2016		Date Updated: 6/2024
Conclusion This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Source : Total Mortgage Services