Quality Control Coordinator at General Tool Company

Generates, stores, maintains quality data packets (QDPs) and electronic communication to customers.

 KEY RESULT AREAS:

• Provides clerical support for Inspectors and Quality Engineers.
• All quality documents are easily retrievable.
• Quality documents and evidence of inspection results are organized and controlled.
• First Articles and requests for deviations, concessions and nonconformances are processed in a timely manner.

 DUTIES AND RESPONSIBILITIES:

• Maintain the record retention files on a daily basis.
• Prepare data packages per QPR requirements.
• Submit VRMRs (General Dynamics’ electronic system), case records or concessions per the direction of the Quality Manager/Supervisor or the Quality Engineer.
• Submit electronic First Articles per the direction of the Quality Manager/Supervisor or the Quality Engineer.
• Maintain records of submittals to and approvals from customers for First Articles and nonconformances.
• Keep electronic documents organized and purged as needed.
• Scan quality documents for electronic archiving.
• Retrieve data and sales orders from record retention as needed.
• Accumulate data needed for statistical analysis.
• Interact with customers as required.
• Provide other administrative assistance as necessary such as coordinating customer / source inspection meetings.
• Assume other responsibilities as assigned, including coverage for the front desk when needed.

 DESIRABLE KNOWLEDGE / EDUCATION:

• High school diploma or GED required.
• Minimum five years of experience in a quality support role within a manufacturing environment or minimum of an associate’s degree in quality field and three years of related manufacturing based quality experience required.
• Advanced skills with Microsoft Office Suite, including Microsoft Project required.
• Ability to read blue prints, including geometric dimensioning and tolerancing.

 DESIRABLE EXPERIENCE/SKILL:

• Demonstrated ability to work well in a team environment.
• Well-developed verbal and written communication skills.
• Proven problem-solving skills with ability to establish an effective course of action.
• Proven participation and success in the area of continuous improvement.

 RELATIONSHIPS:

• Demonstrates a highly cooperative demeanor with other employees and willingly takes the initiative to help others succeed.
• Develop close working relationships with QC department team members and others.
• Represents GTC with high degree of professionalism and integrity in building relationships with customers, suppliers, and co-workers.   EOE M/F/D/V