Quality - Business Systems Analyst - Aequor Technologies LLC

Business Systems Analyst
12 Months Contract with possible extension
 

Location:

Libertyville, IL  - 100% Onsite

Top Skills:

• Expert in SAP S4/Hana, specifically EWM
• Adept in supporting SAP S4/Hana and non-SAP S4/Hana systems
• Experience training internal and external end users
• Writing test scripts as well as SOPs and work instructions
• System implementation experience
• Life science experience preferred

Overview:

The SAP S4/Hana Business Delivery Lead Systems Analyst is a service-oriented, positive, forward-thinking team member responsible for implementing and supporting SAP solutions to meet business-related requirements.

The SAP S4/Hana Business Systems Analyst collaborates with business process teams to understand current/future business processes and requirements, ensuring technology investments support and enhance strategic objectives.

This role requires acting as a liaison between a third-party support team and end users to ensure technical compatibility and satisfaction of deliverables while writing and maintaining detailed system documentation, including:

• User and functional requirement specifications
• Test scripts
• SOPs
• Work instructions

The System Analyst must have testing experience in the manufacturing sector with extensive SAP S4/Hana knowledge in procurement, manufacturing, warehouse, and/or quality.

Responsibilities:

• Contribute to strategy sessions and help guide business management in their use of SAP S4/Hana.
• Work with department leadership to create an open dialog to determine issues and derive enhancement priorities.
• Continually scout for business process improvements and support the business in attaining the highest levels of productivity.
• Prioritize business requirements and communicate plans with stakeholders for review and approval.
• Translate business requirements into business-based solutions and ensure an ultimately working solution in SAP S4/Hana or third-party applications.
• Troubleshoot SAP S4/Hana business processes in the SCM, MM, IM, eWM, QM, and MDG modules as well as interfaces, providing resolution and improvements as required.
• Walk customers through problem-solving processes.
• Follow up with customers to ensure issues have been resolved.
• Train users.
• Implement SAP S4/Hana system solutions utilizing the system development lifecycle and project management methodologies.
• Utilize change management methodology and ensure the appropriate documentation is complete to implement system changes.
• Partner with vendors and third-party support teams to resolve system issues, develop enhancements, and project tasks.
• Troubleshoot functional and technical SAP S4/Hana issues.
• Collaborate with Business Analysts, Project Leads, and IT teams to resolve issues and ensure solutions are viable and consistent.
• Develop and maintain test scripts.
• Facilitate and execute end-user acceptance testing following support team processes.
• Assist with developing, implementing, and managing policies, processes, and standards within the technical environment.
• Assist with creating training documentation.
• Be responsive in a fast-paced, adapting environment that requires maximum system performance, minimum downtime, and a high degree of customer satisfaction and confidence.
• Perform other duties as assigned.

Qualifications:

• Strong skills in SAP S4/Hana EBS, customer service, communication, facilitation, leadership, analytics, and data modeling.
• Strong analytical skills with attention to detail.
• Excellent communication skills and the ability to work independently as well as in a positive team environment.
• Strong interpersonal skills to build and maintain relationships.
• Ability to adapt to a constantly changing manufacturing environment.
• Ability to quickly learn new system solutions.

Education/Experience:

• Expert in SAP S4/Hana.
• Adept in supporting SAP S4/Hana and non-SAP S4/Hana systems.
• Bachelor's Degree in IT and/or Business or equivalent work experience is required.
• Manufacturing environment experience.
• Experience in leading systems implementation utilizing SDLC and Project Management methodologies.
• Prior experience in regulated industries; FDA preferred.
• Proficient working knowledge of Microsoft Windows.