Quality Assurance Technician - Lab - Berry Global, Inc

• Berry Global headquartered in Evansville, Indiana, is committed to its mission of ‘Always Advancing to Protect What’s Important.’ With $13 billion in revenue for fiscal year 2019 on a combined pro forma basis from operations, Berry is a leading global supplier of a broad range of innovative nonwoven, flexible, and rigid products used every day within consumer and industrial end markets. Berry operates over 290 manufacturing facilities worldwide, on six continents, and employs over 48,000 individuals.

At Berry, we pursue excellence in all that we do and are always advancing to improve the way we work along with the products and services we provide. Our culture fosters trust and partnerships through appreciation, acknowledgement, and inclusion. At Berry, we are continuously improving to support our mission and exemplify our values of partnerships, excellence, growth, and safety. To learn more about Berry, visit berryglobal.com

The primary duties and responsibilities of the Quality Assurance Technician consist of, but are not limited to, the following:

• Exemplifies the Berry Behaviors and Values at all times. Leads by example and exhibits professionalism in all areas when representing Berry inside and outside of the plant.
• Work in a professional manner with other associates to ensure only quality product being released to the customer.
• Walking the floor to become familiar with the products that are running, and consult with the outgoing technician for any items of concern.
• Collect samples from each injection molding machine, secondary process, and print line for the required attribute / dimensional / functional testing per the specified frequency. Record the results on the appropriate forms. 
• Notify the Shift Supervisor of any non-conformances that are found. Monitor active concerns for prompt resolution and elevate issue up the Management chain if the non-conformance is not being addressed.
• Notify Quality Assurance Manager of any quality defects which are not corrected promptly.
• Identify non-conforming product with “Hold” labels and update the hold log.
• Perform in-process attribute verifications and document checks. Record the results on the Quality Monitor.
• Perform first shot verifications and document the results using the appropriate forms.
• Assist as necessary with LDR verifications.
• Notify the Quality Assurance Manager immediately of any Quality Department equipment deficiencies.
• Maintain a safe working environment.
• Responsible for ensuring quality and housekeeping standards are maintained.
• Ensure a smooth transition between shifts by communicating any ongoing concerns / lingering issues to incoming technician.
• Various other duties as assigned.

Additional Responsibilities of a QA Lab technician

• QA lab tech crews have to complete the dimensional measurements and the core shifts on all presses at least once per shift . They also have to complete Xrite checks from each producing machine.

If issues/defects are found during the line check:

• The QA is to write down any molding defects, cavity #s, reason for machine downtime, production on hold, and any other comments to explain the situation in the General Comments column on the Molding QA Check Sheet.
•  Call a Mold Tech to get the issue/defect fixed.
• Product that is non-conforming is put into scrap or regrind containers, depending upon the type of defect(s) (see Scrap Procedure for Molding - SYRWI-00051)
• If QA determines more than 50% of the product at the press shows non-conformity, then place all product at the press into appropriate bins (scrap or regrind).
• If QA determines less than 50% of the product at the press shows non-conformity, then sort through all product at the press, putting any nonconforming product that is found into appropriate bins (scrap or regrind).
• The QA then goes to the warehouse and inspects the highest case number on the most recently produced pallet or case(s) on the conveyor belt. If the non-conformity is found, then go to the middle case number of that case/pallet. If the non-conformity is found, then go to the lowest case number of that case/pallet. Once the starting point of the defect is found on that case/pallet, it is put on hold following Placing Product On Hold - QA (SYRWI-00002)
• The QA continues to check the lowest case number of the previously produced pallet (i.e. ‘next oldest pallet’) until the non-conformity is no longer found. All pallets with the non-conformity found are put on hold following Placing Product On Hold - QA (SYRWI-00002).
• The QA must write the NCMR number and how many cases were put on hold in the General Comments column on the Molding QA Check Sheet (SYRFCD-00030). The QA must also attach a copy of the NCMR to the Molding QA Check Sheet.
• Once the QA contains all the non-conforming product in the warehouse, they must go back to the press where the defect was originally found and complete a quality check. The QA must also write in the General Comments column if the defect is no longer present or if the defect/issue is still there.
• If the defect is still there, follow the steps until the defect/issue has been corrected.

• In the case of an absence, Lab techs will be cross trained to cover Floor tech and printing.

EDUCATIONAL, SKILL, & PHYSICAL REQUIREMENTS:

• High School Diploma or equivalent.
• Prior experience in fast-paced manufacturing environment; plastic manufacturing highly preferred.
• Technical background and/or experience in Quality Assurance highly preferred.
• Regularly required to sit, stand or walk for long periods; use hands to finger, handle, or feel, objects, tools, or controls; reach with hands and arms.
• Good computer skills required.
• Skilled in the use of measuring devices, such as height gages and calipers.
• Good mathematics skills required.
• Frequent exposure to production floor; required use of PPE including but not limited to: Bump Cap, Safety Eyewear or Prescription Safety Eyewear, Safety Shoes, Hair/beard nets, Hearing Protection and Disposable Mask.
• Ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds.
• Frequently exposed to fumes, or airborne particles.
• Frequently works near moving mechanical parts.
• Good communication skills--verbal and written; must effectively communicate with employees, vendors, and customers.
• Independent in working effectively with little supervision; self-starter, displaying ability to work and deliver results in a fast-paced, performance driven environment.
• Good attention to detail, time management skills, and problem-solving skills.
• Ability to work as a cross-functional team member.