Quality Assurance Technician - Submer

Location & work modality: Houston, US. #LI-Hybrid

Start: ASAP

Type of Contract: Full Time / Permanent

Travel Requirements: 50% across US & Mexico

About Submer

The best way to introduce you to Submer is undoubtedly through our values: Sustainable, Unique, Bold, Making Sense, Empathetic and Reliable. If these resonate with you we're sure you will find your place here in no time.

At Submer, we believe that our digital world can be more sustainable, more efficient and more environmentally friendly. Submer is solving the biggest problems of datacenter, supercomputer, hyperscale and edge applications to make that future possible.

Our multinational talented team has a huge passion in reducing IT environmental footprint and expertise in datacenter design and day-to-day operations. We’re scaling our team and operations worldwide to meet growing international demand.

What impact you will have

This is a crucial role in ensuring that products distributed by industrial vendors and manufactured by Submer meet all required quality standards and specifications to properly satisfy Customer needs.

External Quality:

The applicant will participate from the beginning of the new vendors approval, guaranteeing and ensuring alignment towards quality standards between Submer and 3rd parties, and will own the quality KPIs for each vendor, being directly responsible for their quality performance.

Internal Quality:

The applicant will cooperate with the existing quality team to define and adjust the internal processes to guarantee incoming / outgoing quality acceptance according to the defined level.

What you’ll do

You will be involved in: 

• Internal Quality Control Inspections: conducting regular inspections of raw materials, components, and finished products to ensure they meet quality standards and specifications.
• Supplier Quality Control Inspections: collaborating with suppliers to ensure that raw materials and components meet quality specifications. Conducting supplier audits and evaluations as necessary.
• Testing and Analysis: performing various tests and analyses on products using specialized equipment and techniques to identify defects, inconsistencies, or deviations from quality standards.
• Documentation and Reporting: documenting test results, inspection findings, and any deviations from quality standards accurately. Reporting findings to relevant stakeholders such as quality managers, production supervisors, or engineers.
• Process Improvement: identifying opportunities for process improvement to enhance product quality, efficiency, and consistency. This may involve suggesting modifications to manufacturing processes, equipment, or procedures.
• Root Cause Analysis: investigating the root causes of quality issues or non-conformities and collaborating with cross-functional teams to implement corrective and preventive actions.
• Training and Compliance: provide training to production staff on quality standards, procedures, and best practices. Ensuring compliance with regulatory requirements and industry standards.
• Continuous improvement and Root cause analysis: investigating the root causes of quality issues or non-conformities and collaborating with cross-functional teams to implement corrective and preventive actions, and working actively with continuous improvement methodologies.
• Perform other duties as assigned.

What you’ll need

To perform in this job, you’ll likely have:

• Minimum of 5 years experience in Quality Control.
• Technical Competence: Understanding and experience in Metal, electrical and chemical manufacturing processes, quality control methods, and relevant testing techniques.
  
• Attention to Detail: Ability to meticulously inspect products and identify even minor defects or deviations from quality standards. Strong observational skills are crucial for this aspect of the role.
• Orientation to data collection and KPI setting: Capability to define the proper Quality KPIs and commitment to use data as a source of truth in a methodical way.
• Analytical Skills: Capability to analyse data and test results to identify trends, patterns, risks, or anomalies that may indicate quality issues or opportunities for improvement.
• Critical Thinking: The ability to critically analyse KPI data to identify root causes of performance issues and develop effective solutions is crucial. Critical thinking skills enable individuals to ask insightful questions, challenge assumptions, and make informed decisions based on data.
• Regulatory Compliance Knowledge: Familiarity with relevant industry regulations, quality standards (such as ISO 9001), and compliance requirements is beneficial for ensuring products meet legal and regulatory obligations.
• Knowledge in Six Sigma and lean Manufacturing methodologies: Understanding of these methodologies and experience in the implementation of processes and tools accordingly.
• Experience in Communicating and training workshop staff in quality procedures.
• High negotiation and influential skills to work with and influencing to Vendors and internal teams.

What we offer

• Attractive compensation package refleting your expertise and experience.
• Medical Insurance Plan.
• 401k Employee volunteer contribution Plan.
• A great work environment characterised by friendliness, international diversity, flexibility, and a hybrid-friendly approach.
• You´ll be part of a fast-growing scale-up with a mission to make a positive impact, offering an exciting career evolution.

Our Inclusive Responsibility

Submer is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.