Quality Assurance Supervisor from Complete Staffing

Description:

The quality assurance supervisor job description involves the following duties, tasks, and responsibilities:

• Help develop and execute quality control procedures, policies, and standards in line with regulatory bodies and best practices
• Recruit, train, and supervise a team of quality assurance professionals to engender a corporate culture of continuous improvement
• Carry out frequent audits and inspections to evaluate product quality, spot defects and execute corrective actions
• Carry out root cause analysis and execute preventive steps to minimize defects and quality issues
• Conduct data analysis, spot trends, and create detailed reports for management review
• Work hand in hand with other departments to fix quality issues and improve processes
• Investigate customer complaints and resolve them in a timely and professional manner
• Assess and approve suppliers’ materials and components, ensuring they are up to the mark with industry standard
• Train and groom junior quality assurance professionals, thereby creating a solid talent pipeline
• Be a key part of risk management exercises, spotting potential threats and recommending mitigation steps
• Execute and maintain quality management system (QMS) and make sure there is compliance with ISO or other industry-specific standards
• Manage quality control budget, ensuring proper resource allocation
• Develop appropriate calibration programs for testing equipment and instruments
• Stay up-to-date with industry changes, trend, and technologies
• Create a culture of quality awareness and accountability inside the organization.