Quality Assurance Specialist - American Career College

SUMMARY:

Reporting directly to the Quality Assurance Manager, the Specialist, Quality Assurance evaluates and counsels all university Admissions Advisors on the Quality Assurance process. Continuously monitors admissions recorded phone inquiry calls and information sessions for West Coast University in accordance with established policies and procedures and all applicable federal, state and accrediting agencies standards and regulations. Responsible for training and development of Admissions Advisors.

EDUCATION:

• Bachelor’s degree required.

KNOWLEDGE/EXPERIENCE:

• Minimum 1 year of Admissions experience required. 3 years preferred.
• Experience with MS Office. 

#HEJ #LI-AM1