Quality Assurance Manager :: Tallahassee, FL - ARK Solutions, Inc.
Tallahassee, FL 32399
About the Job
Scope of Services
The (Client) - Application Services is in search of a Senior Quality Assurance Manager in assisting the Office of Information Technology with infrastructure support for remediations required for systems which interface with state-wide accounting data.
Background: As a result of the Department's efforts to re-engineer and modernize core financial systems, there are nearly 1,000 computing assets identified as performing some level of financial planning, analysis, and management functionality that are impacted by the accounting system. The Planning, Accounting, and Ledger Management (PALM) project is a multiyear endeavor to replace the St accounting and cash management systems with a modern financial management solution. The PALM Project is targeted to replace Central, Payroll, and Departmental FLAIR functionality, with go-live scheduled for January 2026.
The computing assets are comprised of interfaces, enterprise applications, databases, automated processes, and reporting programs within that will require remediation due to:
Over 120 of the computing assets are interfaces either between financial applications or with the state accounting system. These interfaces were written on outdated technology that simply will not work with the new, more modern state accounting system.
General responsibilities include:
The activities this candidate will be tasked with include, but are not limited to, the following:
The knowledge, skills, and abilities desired for this position include, but are not limited to the following:
The (Client) - Application Services is in search of a Senior Quality Assurance Manager in assisting the Office of Information Technology with infrastructure support for remediations required for systems which interface with state-wide accounting data.
Background: As a result of the Department's efforts to re-engineer and modernize core financial systems, there are nearly 1,000 computing assets identified as performing some level of financial planning, analysis, and management functionality that are impacted by the accounting system. The Planning, Accounting, and Ledger Management (PALM) project is a multiyear endeavor to replace the St accounting and cash management systems with a modern financial management solution. The PALM Project is targeted to replace Central, Payroll, and Departmental FLAIR functionality, with go-live scheduled for January 2026.
The computing assets are comprised of interfaces, enterprise applications, databases, automated processes, and reporting programs within that will require remediation due to:
- Adoption of the PALM Standardized Business Process Model
- Transition to the PALM Chart of Accounts values
- Replacement of Central, Payroll and Departmental FLAIR functionality
- Redevelopment of agency incoming and outgoing interfaces to the statewide accounting system
- Implementation of Information Warehouse data to support agency specific reporting requirements.
Over 120 of the computing assets are interfaces either between financial applications or with the state accounting system. These interfaces were written on outdated technology that simply will not work with the new, more modern state accounting system.
General responsibilities include:
- Analyze the current quality assurance practices at , and recommend future state practices and tools.
- Establish quality assurance metrics.
- Manage the definition, implementation, and integration of quality principles and quality processes into the design and development of software IT processes.
- Perform knowledge transfer to Quality assurance staff.
- Ensure that quality measures and procedures are executed.
- Ensure that products, applications, and systems are following established quality standards and meet customer requirements.
- Champion the application of quality principles in business and IT processes through training, meeting and team facilitation, communication programs and team building activities.
- Research, develop, and implement testing methods and procedures to ensure that products meet the highest quality standards while integrating with the new PALM solution.
- Monitor, track, and report on defects.
- Bachelor's degree in Computer Science, Information Systems, or another related field.
- Or 2 years of experience can substitute for education
- 7 - 8 years of professional experience in Software Quality Assurance or another related field is required.
- Experience in a DevOps environment is highly desired.
- Minimum of 5 years' experience in developing and conducting test processes for multiple types of systems, client users and/or units across an organization is required.
- Minimum of 5 years of prior management experience, supervisory, or team leader experience is required.
- 2 - 3 years of leadership experience with Enterprise Architecture is required.
- 2 - 3 years of prior experience with transportation technology is highly desired.
- Knowledge of Informatica IICS Cloud Data Integration tools and Snowflake is highly desired.
The activities this candidate will be tasked with include, but are not limited to, the following:
- Oversight of test planning, writing test scripts/cases, test case automation and test execution.
The knowledge, skills, and abilities desired for this position include, but are not limited to the following:
- Strong analytical skills to determine an organization's needs, develop strategies to meet those needs, and evaluate effectiveness.
- Ability to categorize work, set priorities, and determine short and/or long-term goals and strategies to achieve them.
- Proven ability to build and manage relationships in a matrixed environment.
- Able to easily convey knowledge to others.
- Proficiency in working in a fast-paced, complex, dynamic, and multicultural business environment.
- In-depth knowledge of Microsoft Windows.
- Strong problem-solving and analytical skills.
- Strong leadership and proactive issue and risk management.
- Must be able to resolve production release issues across business and technology teams, as well as broader strategic or systemic issues that are creating inefficiencies or hindering progress.
- Proficiency in process formulation and communication to others.
- Influential person with the ability to lead and motivate others.
- Strong grasp of IT infrastructure and application development technology and architectures.
- Knowledge of assessment and analytical process and practices.
- Skill in strategic planning.
- Skill in researching, compiling, and analyzing data to report findings and develop improvement solutions.
- Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules.
- Ability to research, identify, and implement innovative solutions.
- Ability to facilitate and coordinate meetings, workshops, conferences, etc.
- Ability to communicate effectively; both verbally and written.
- Ability to establish and maintain effective working relationships.
- Ability to work independently and as a team.
Source : ARK Solutions, Inc.