Quality Assurance Manager - High Point - Axalta Coating Systems

Axalta has remained at the forefront of the industry by investing in its innovative solutions. We engineer technologies that protect customer's products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions to over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability goals, and we take pride in working with our customers to optimize their businesses and achieve their goals.

Reporting to the plant site plant manager, as the Quality Assurance Manager, you will provide leadership and direction regarding quality performance, and improvement within our High Point NC facility.

Operations Leadership Execution

• Manage and guide site to ensure customer expectations and internal objectives (KPIs) are exceeded. Actively promotes Axalta's Global Quality Vision and Principles.
• Support training as appropriate; primarily in the areas of SPC, FMEA, Basic Stats and graphs, capability, control plans and RCA.
• Develop local functional excellence in quality tools and behaviors in items such as data driven improvements, root cause analysis, data-based problem solving
• Partner with the Global Quality Team in developing and implementing sustainable, standardized best practices and processes to improve quality.
• Manage and direct Quality improvement programs and initiatives for site.
• Develop and establish quality management programs as necessary fit for purpose for the site.
• Ensure a methodical approach is used to resolve the quality issue, and to prevent reoccurrence, such as root cause analysis and corrective and preventive actions.
• Manage customer interface; working with business partners to improve customer satisfaction.
• Collaborate with site leadership to align on customer quality requirements and represent Quality in business specific cross-functional teams.
• Translate customer quality requirements to site specific quality testing and inspection programs to ensure they are met.
• Set and aggregate metrics (KPI's) and reporting globally; identify and improve trends within the businesses.
• Develop, manage, and refine the Quality improvement project portfolio, including solutions and business case development, resource management, managing project priorities and delivering project objectives.
• Conduct regular project reviews with steering and project teams and provide updates to all levels of organization as required.
• Lease with global organization and peers to Share standard practices across the enterprise.
• Standardize testing packages across common technologies, own and drive resolution of difficult technologies and products.
• Support the global Supplier Quality program, along with ensuring local and regional processes to ensure supplier provided materials meet the specifications.
• Ensure opportunities for improvement of the Quality management systems are identified and acted on, such as management of change processes.
• Standardize and deploy standardized processes for Customer Specific Requirements and Customer Scorecard reviews
• Actively support CAT A customer complaints to true root cause, sustainable solutions implemented.

Qualifications

Required:

• A Bachelor's degree, preferably in a related science or engineering field is required.
• 5 years of experience in Quality leadership or related Manufacturing Leadership roles.
• 3 years of experience leading and managing people.
• Experience successfully in leading Quality to year-over-year improvement, developing innovative Quality concepts and building a results-oriented organization.
• Has held direct responsibility for Quality Assurance within a company recognized for "best-in-class" operational performance, by successfully using Lean, Six Sigma.
• Experience with the requirements and expectations of the ISO 9001, 9100 or IATF 16949 Quality Management system.
• Experience working and influencing collaboratively and cros