Quality Assurance Leader - Pull Data, Inc

About Pull Systems

Pull Systems helps electric vehicle (EV) manufacturers, suppliers and operators manage their fleets with increasing levels of automation. Our software platform is underpinned by a library of machine learning models that predict battery behavior using a world class database of 3 years of operating history from nearly 100k vehicles. With Pull Systems, our manufacturer customers optimize costs (e.g., by predicting battery maintenance), boost aftersales revenues (e.g., by offering warranty extension products) and improve consumer experiences (e.g., by automating charging workflows).

Pull Systems is well-funded by some of the best-known investors in mobility, spun out of the Up Labs incubator in 2023 as the flagship company formed in partnership with Porsche.

Quality Assurance at Pull Systems

We are building a modern web-based Software-as-a-Service (SaaS) tool and API for our EV manufacturing customers. Our software team is lean, agile, and high-performing, consisting of a small number of full-time engineers on the West Coast of the US augmented with overseas contractors. Our enterprise customers in the automotive manufacturing industry demand a flawless product, which we reflect with a shared culture of quality on the team. Ingrained in our company culture, everyone in the company has specific responsibilities towards fulfilling our quality mission.

We believe product quality is achieved through the thoughtful and diligent application of multiple processes:

* Manual Testing

* Automated Testing

* Internal "eat your own dogfood" product usage

* Direct and Indirect Customer Feedback

* Engineer testing and tools

We are looking for a leader to marshal these efforts across the company. Responsibilities for the Quality Assurance Lead include:

* Developing, administering, documenting, improving, and educating the team on all QA strategy and process.

* Hiring and managing local and overseas QA engineers to scale with the team.

* Writing, maintaining, improving, and executing manual test cases for regression and feature acceptance testing.

* Representing QA on cross-functional software project teams, advising and counseling QA practices to be incorporated in the feature specification and development process.

* Managing automation for regression testing through a combination of hands-on coding and leading engineers.

* Managing and communicating customer software releases.

* Characterizing and prioritizing incoming bug reports and feedback from internal users and customers.

* Reporting on the wholistic state of product quality to the leadership team.

* Recruiting like-minded teammates with technical screens and interviews.

Requirements

To qualify for this role, you must bring:

* At least 7 years of experience in QA for software product development.

* Current knowledge of state-of-the-art QA tools, technologies, frameworks, and methodologies.

* Experience hiring and managing QA professionals.

* Demonstrated mastery of building comprehensive test strategies and executing them in a cross-functional leadership context.

* Experience building, deploying and managing test automation at scale.

* Practical experience working with SQL databases.

* Great all-purpose engineering skills and experience. Proven ability to build and maintain complex technical process.

* Demonstrated skills at technical writing.

* An ability to communicate complexity to an audience of any skillset.

Additional awesomeness

You can expect to be especially well-matched to the role if you bring any of these additional qualities:

* Professional software development experience as a coder.

* Hands-on experience with CI / CD or DevOps.

* Direct experience with Data Science or Statistics in a substantial professional or academic environment.

* You have attention to detail that is consistently among the top 10% of the teams you work on.

* Professional experience with companies in the mobility sector.

* Experience in and passion for building things from scratch with small teams.