Quality Assurance Lead - GrowthExpertz

Quality Assurance Lead (Medical Devices)

Location: West Chester, PA

About GrowthExpertz Recruitment Services:

GrowthExpertz Recruitment Services specializes in helping startups and businesses expand their teams, focusing on roles in marketing, product, engineering, and more. We offer a distinctive flat-fee recruitment model combined with talent consulting, built on over a decade of expertise. Our approach aims to simplify the hiring process, refine recruitment strategies, and boost employer branding to attract the best candidates. Leveraging deep industry knowledge and an extensive network, GrowthExpertz can meet the varied talent needs of growing businesses.

About the Quality Assurance Lead role:

Join our client, a global leader in surgical instruments and medical devices, as a Quality Assurance Lead. Our client offers over 19,000 patterns of precision-crafted, stainless steel surgical instruments, including a comprehensive range of single-use Class I and Class II devices. You will play a critical role in ensuring compliance and quality control across the product lines, focusing on delivering reliable and high-quality solutions that meet the stringent standards of the medical industry.

Responsibilities:

• Ensure compliance with quality assurance/quality control procedures and work instructions that impact the finished product.
• Liaison with the sales, purchasing, and quality control teams to ensure customer satisfaction through appropriate processes.
• Maintain supplier communication regarding non-conformances.
• Understand and help the organization meet its Quality Policy and Objectives.

Tasks:

• Develop and maintain proficiency in all required computer programs.
• Investigate customer complaints, determine root causes, and implement necessary corrective actions.
• Maintain calibration of all measuring equipment.
• Regularly communicate with the Quality Control Lead.
• Review nonconformances with QC reps, determine disposition, and notify suppliers of any issues.
• Manage repair estimates, process orders, inspect returned products, and ensure proper functionality before shipping them back to customers.

Qualifications:

• 3+ years of experience in quality assurance within the medical device industry.
• Proficiency in Microsoft Office programs.
• Knowledge of and experience adhering to ISO standards.
• Demonstrated leadership, communication, presentation, and training skills, with the ability to work cross-functionally.
• Ability to work effectively with minimal supervision.
• Strong oral and written communication skills.

Benefits:

• 401(k) matching
• Medical, dental, and vision insurance
• Generous PTO plan
• And more!

If you are passionate about maintaining high-quality standards and have experience with Class I and Class II medical devices, we encourage you to apply.