Quality Assurance Engineer - New York Blood Center Inc

At New York Blood Center Enterprises (NYBCe), one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join us as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve.

As a Software Quality Assurance Engineer, you will be a key player in defining and implementing our quality assurance strategy. Your expertise will be crucial in developing, executing, and refining test plans and cases that ensure the integrity, usability, and performance of our data warehouses, web and mobile applications, and reporting dashboards. Your in-depth knowledge of software testing methodologies and tools will enable us to build solutions that are not only robust but also align seamlessly with our business requirements and goals. Your meticulous approach to QA, guided by Agile/SCRUM methodologies, will ensure high-quality and timely project completions. You will mentor engineering teams on best practices, promoting a culture of quality and continuous improvement across all technological facets of our organization.

Candidates must be able to report into one of the following NYBCe locations:New York City, NY; Kansas City, Missouri; St. Paul, Minnesota; Providence , RI and Newark, DE.

Primary Responsibilities:

• Test Plan Development: Create detailed, comprehensive, and well-structured test plans and test cases based on the technical and functional requirements to guide the QA process.
• Test Execution: Execute test plans meticulously to identify any defects in software, reporting issues and working with development teams to ensure timely resolution.
• QA Data Warehouse Elements: Validate the integrity, accuracy, and formatting of data within warehouse dimensions and facts to ensure compliance with data governance and quality standards.
• QA Web and Mobile Applications: Test functionality, usability, and performance of web and mobile platforms; identify bugs, and collaborate with development teams to refine applications.
• QA Dashboards and Reports: Ensure the accuracy and reliability of data displayed in business intelligence dashboards and reports; conduct end-to-end testing to validate data sources, visual accuracy, and user interface.
• Documentation and Compliance: Maintain comprehensive documentation of QA processes and results; ensure all testing activities and results are accurately recorded following industry standards.
• Cross-Functional Collaboration: Work closely with developers, data engineers, and business analysts to understand requirements and ensure quality standards are met across all platforms.

Secondary Responsibilities:

• Responsible for sharing on-call rotation and off-hours outage escalations support with colleagues.
• Provide support for existing legacy data solutions and develop migration paths to new platforms as required / necessary.

Education:

Bachelor’s Degree in Computer Science or other quantitative disciplines such as Science, Statistics, Economics, or Mathematics.

Experience:

• 8+ years of progressive experience in software quality assurance, with a strong emphasis on automated and manual testing of data warehouses, web and mobile applications, and business intelligence reports.
• Must be proficient in testing methodologies and quality control standards for diverse systems, including transactional and analytical platforms.
• Experience with at least one major test automation framework (Selenium, Appium, TestComplete) and familiarity with a cloud-based testing environment (Azure, Google Cloud, AWS) is preferred.

Any combination of education, training, and experience equivalent to the requirements listed above  that has provided the necessary knowledge, skills, and experience to perform the essential functions of the job.

• Hands-on experience with automated testing tools and frameworks required.
• Proficiency in SQL for database testing and scripting languages such as Python or JavaScript for automation scripts required.
• Experience with the Microsoft Azure technology stack is a plus.
• Experience in developing comprehensive test plans and cases for system integration and user acceptance testing.
• Experience with data analytics and visualization tools is preferred.

Preferred Qualifications:

Education:

Master’s Degree in Information Technology, Computer Science, Software Engineering, or related field.

Experience:

The ideal candidate should have experience with quality assurance in software environments. Proficiency with testing in the Microsoft Azure cloud environment is highly desirable. Experience with designing, executing, and maintaining comprehensive test suites for both web and mobile applications, as well as data warehouses, is a plus. Additional experience with data analytics and visualization tools enhances candidacy, as it supports advanced testing of data-driven applications and reporting systems

Preferred Licenses/Certification

ISTQB Certified Tester, Certified Software Quality Analyst (CSQA), Certified Software Test Engineer (CSTE), AWS Certified Developer or Associate or Azure Developer Associate

Agile and Scrum Certifications

Willing to attain certification, if not currently certified.

Knowledge:

• Proficient in software QA methodologies, tools, and processes.
• Proficient in test case development for both manual and automated testing.
• Intermediate knowledge of defect tracking and agile project management tools (e.g., JIRA, Trello, Azure DevOps, Target Process).
• Intermediate knowledge of performance and security testing practices.
• Proficient knowledge of SQL (databases) and Python, Scripting (applications).

Skills:

• Must be an analytical mind, critical thinker, and problem solver.
• Detail-oriented with strong organization and time management skills.
• Attention to detail and organizational skills.
• Must have excellent written and verbal communication skills.
• Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.

Abilities:

• Ability to interact with customers one-on-one or in large groups.
• Ability to work independently with remote supervision.
• Ability to build in receiving feedback as part of the development process, and seek consistent and constructive feedback.
• Ability to embrace accountability and ownership.

For applicants who will perform this position in New York City or Westchester County, the proposed annual salary is $125,000 to $135,000 a year.  For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.