Quality Assurance Administrator - RQM+

Primary Responsibilities:

• Assist with the ongoing maintenance and improvement of the Quality Management System (QMS), ensuring its effectiveness and alignment with company goals and regulatory requirements.
• Oversee and monitor compliance with both internal quality standards and external regulations or certifications (e.g., ISO, GMP, GLP, FDA).
• Ensure all processes, products, and services align with the organization's quality objectives and industry standards.
• Manage and maintain quality-related documentation, including inspection reports, testing records, and quality audits.
• Ensure proper documentation control, ensuring all records are accurate, up-to-date, and compliant with regulatory requirements.
• Assist in conducting internal audits and inspections to evaluate adherence to quality processes and standards.
• Assist in reviewing, analyzing, evaluate, and document results associated with client supporting processes.
• Coordinate audit schedules, prepare audit reports, and track corrective actions following audit findings.
• Collect and analyze quality data, such as test results, performance metrics, and customer feedback.
• Support continuous improvement initiatives by recommending and helping to implement changes to improve efficiency, reduce errors, and enhance product quality.
• Provide training and guidance to employees on quality assurance procedures, regulatory compliance, and best practices.
• Foster awareness of quality standards across the organization, encouraging adherence to quality practices at all levels.
• Track and follow up on corrective and preventive actions (CAPAs) to ensure the resolution of identified issues.

Requirements:

• 2+ years of experience in quality assurance or quality control role, preferably in [industry, e.g., manufacturing, healthcare, software, etc.].
• Familiarity with quality management systems (QMS) and regulatory requirements (ISO 9001, GMP, etc.).
• Quality Certification(s) preferred
• Strong attention to detail and analytical skills.
• Excellent written and verbal communication skills.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint), with the ability to learn new software tools.
• Ability to work independently and as part of a team.
• Problem-solving skills, with the ability to analyze issues and propose practical solutions.
• Quality Certifications (preferred, but not required)

Behaviours:

• Customer Focus, Strong Written and Verbal Skills, Action-Oriented, Approachability, Building Effective Teams, Business Acumen, Career Ambition, Composure, Courage (Managerial), Decision Quality, Informing, Integrity & Trust, Interpersonal Savvy, Planning, Multi-Tasking, Flexible / Adaptable and Analytical

Supervisory Responsibilities

• This position does not have supervisory responsibilities.

Work Environment/Physical Demands

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds.

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