Qualified Professional (Newton/Shelby, NC) - Abound Health

Here at Abound Health (formally A Small Miracle, LLC), we are one of the leading companies in our industry. We strive to help you succeed in your career by offering a supportive, team environment. We offer activities that are designed to help our employees continue learning and developing skills to reach goals in both your career and your life. Working at Abound Health allows you to advance in your career and with our company.

Every team member sets the tone for the Company with our collective belief, “Inspired and committed people working in concert have no bounds”. With values at the core, the Company fosters an atmosphere of integrity and respect that inspires everyone to dream big. We are all deeply passionate about making a difference, and we never lose sight of what is important. In addition to competitive salaries, Abound Health also offers great benefit options for eligible employees. Some benefits include Medical, Dental, Life Insurance, 401k Plans, paid training's, certifications, paid holidays, paid time-off, flexible hours and bonus opportunities.

We are looking for a Qualified Professional to help us keep growing. The Qualified Professional is responsible for upholding Abound Health's mission, vision and values by providing support, services, education and compassion to Service Recipients receiving Innovations Waiver or State Funded Services. If you are serious about your next job, Abound Health is a great place to get ahead. This is the opportunity you have been looking for!

Key Responsibilities:

• Review assigned participant’s service/grid notes within a timely manner
• Review all verification/documentation of services for appropriate signatures and documentation per the NC DHHS Records Management and Documentation Manual
• Ensure assigned direct care staff records are current
• Ensure assigned service recipient clinical records are current
• Conduct and document clinical and employee supervisory visits to ensure Medicaid and Abounds Policies/Procedures are followed
• Conduct annual performance evaluations, direct care staff development plans, disciplinary meetings/documentation with direct care staff
• Participate in required staff meetings
• Participate and advocate for the recipient in the recipient’s ISP meetings
• Develop individualized short term goals, task analysis and interventions for assigned recipients
• Complete recipient’s annual skills and preference assessments (as applicable)
• Ensure all RDSPs are completed (as applicable)
• Ensure client specific training's are completed for every recipient/staff relationship
• Enter goals into OnTarget
• Complete TARs (as applicable) in Provider Direct before annual ISP
• Review weekly billing to ensure hours are used or complete deviation of service forms
• Complete quarterly progress reports
• Review and update task analysis per recipient’s goal frequency
• Ensure staffing patterns are covered and back up staff is available
• Resolve and document recipient/guardian grievances and report to Supervisor
• Complete significant event and incident reports within 24 hours (recipient and employee/contractor)
• Schedule direct care staff/contractors to provide direct care. Hours must comply with service authorizations and waiver limitations
• Assist the recipient and families with finding and procuring appropriate resources and services in the community
• Represent Abound Health at Community Events
• General Responsibilities:
• Provide privacy and confidentiality of all participants’ records.
• Assure participants are free from abuse, mistreatment, and/or neglect and report any incidents of such to supervisor.
• Treat each participant with dignity and respect.
• Develop and demonstrate a thorough understanding of Abounds philosophy and purpose.
• Provide a positive atmosphere which facilitates growth and learning of coping skills.

Skills/Experience/Qualifications:

The ideal candidate must be a highly driven, organized individual with a strong work ethic and core value system. Given that Abound Health is an organization that is experiencing rapid growth, the company looks with every recruit for the individual to have the capabilities and the aspirations to grow and develop in their role and beyond. The ideal candidate should possess fundamental skills and experience including:

• Attention to accuracy and detail in all aspects of responsibilities.
• Must be flexible and open to changing priorities and high demanding tasks.
• Be hands-on, proactive, results oriented, and engaged to fulfill all requirements as outlined in the above section.
• Excellent communication skills (oral and written); professional and presents well when interacting with Service Recipients, Family Members, ASM Team Members, other stakeholders as wells as community members
• Ability to grasp mission, vision and values of Abound Health
• Good interpersonal skills
• Ability to multi-task
• Ability to cope effectively with stress
• Ability to envision and grasp both the “big picture” and details
• Ability to work in teams
• Thorough understanding of consumer charting, taking data, documenting in the Service Recipient’s record
• Understanding of requirements of Medicaid/State Funded billing requirements
• Maintain Therapeutic working relationship with Service Recipients, Family Members, Team

Credentialing:

Must be Credentialed as a Qualified Professional with either:

1. Graduate of a college/university with a Master’s degree in a related human service field and has 1 year of full-time IDD experience accumulated.
2. Graduate of a college/university with a baccalaureate degree in a related human service field and has 2 years of full-time IDD experience accumulated.
3. Graduate of a college/university with a baccalaureate degree in an unrelated human service field and has 4 years of full-time IDD experience accumulated.

Requirements:

• At least 18 years of age
• Valid Driver License
• Safe Driving Record
• Criminal, LEIE, NC Health Care Registry Check and Sexual Offender Background checks clear of health and safety risks
• Reliable and safe transportation
• Current Auto Insurance and Car Registration
• Can speak Spanish preferred but not required

Abound is committed to a culture that inspires longevity, latitude, creativity, balance and fulfillment.

Abound Health is an equal opportunity employer.