QA Tester (Loan Officer) - Millennium Group
Phoenix, AZ
About the Job
We are seeking Loan Officers for a client in Deer Valley.
Job Description:
The individuals will be responsible for listening to pre-recorded calls and scoring each call against a compliance checklist. Calls are about the loan application process from beginning to end. Knowledge of the TRID, SAFE ACT and MLO are preferred, but not required. Having current experience in mortgage loan origination, processing and/or similar recent mortgage experience is recommended for this position.
Responsibilities:
· Listen to recorded loan origination calls and score against a compliance checklist. Validate that the original call was done correctly.
· Identify overall compliance related behavior trends and communicate to management
· Understand and perform to certain performance metrics, including number of calls monitored and accuracy ratio.
Requirements:
2 years of recent mortgage underwriting, loan origination or similar mortgage experience (loan origination, mortgage processing, mortgage broker, loan officer, secondary marketing experience)
Experience with call monitoring or reviewing calls for mortgage/banking compliance.
Excellent listening skills
Critical thinking skil
Job Description:
The individuals will be responsible for listening to pre-recorded calls and scoring each call against a compliance checklist. Calls are about the loan application process from beginning to end. Knowledge of the TRID, SAFE ACT and MLO are preferred, but not required. Having current experience in mortgage loan origination, processing and/or similar recent mortgage experience is recommended for this position.
Responsibilities:
· Listen to recorded loan origination calls and score against a compliance checklist. Validate that the original call was done correctly.
· Identify overall compliance related behavior trends and communicate to management
· Understand and perform to certain performance metrics, including number of calls monitored and accuracy ratio.
Requirements:
2 years of recent mortgage underwriting, loan origination or similar mortgage experience (loan origination, mortgage processing, mortgage broker, loan officer, secondary marketing experience)
Experience with call monitoring or reviewing calls for mortgage/banking compliance.
Excellent listening skills
Critical thinking skil
Source : Millennium Group