QA/QC Manager - Suffolk Construction Company, Inc.

About Suffolk

Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development.

Suffolk – America’s Contractor – is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role

The Construction QA/QC Manager, Mission Critical position is a primary role where an individual is directly responsible for the implementation and management of applicable quality control plan(s) as directed by the General Manager on a company-wide, division-wide or project-wide basis, to assure work performed by Suffolk Construction and its subcontractors is performed in compliance with applicable specifications, plans and governmental requirements from project commencement through close out (and commissioning, if applicable). Must have documented ground up construction experience on Data Centers.

• Implement and maintain the Corporate Quality Management Program across all areas of the business and ensure compliance.
• Expand and Develop standard operating procedures and processes to achieve the highest levels of quality associated with delivering a completed construction project.
• Assist with the creation of project specific Quality Management Plans and verify implementation of plan for each project.
• Assist with the development of Quality metrics that empower teams to review information on quality execution; work cross-functionally with operations to address any trends.
• Manage a team of Quality Managers and/or professionals to execute the administrative tasks related to reporting site evaluations, quality reporting requirements, and site specific quality planning.
• Conduct random site evaluations, including follow-up evaluations to ensure corrections have been made to deficiencies.
• Create mechanisms for sharing best practices and quality issues across project teams and among all quality personnel.
• Act as a resource for field operations with compliance on Federal and State regulatory requirements as well as local quality regulations including: ADA, ASHE, NFPA, UL, ASTM, and FBC.
• Develop and update comprehensive training curriculum for all field operations, Quality Department Staff, and Subcontractors.
• Stay abreast of trends and evolving best practices by participating in organizations and forums dedicated to Quality. Keep the Company informed of the latest updates on best practices and standards.
• Represent Suffolk with Owners, Architects, Consultants, Government Authorities, Vendors and Subcontractors.
• Build effective working relationships with clients, trade partners, and the Suffolk project team members.

• Bachelor’s degree in Construction Management, Architecture, Engineering, Quality Management or demonstrated equivalent field.
• 5 plus years of experience in related construction fields.
• Solid understanding of means and methods of construction
• Proficient with computer software used in the construction industry
• Working knowledge of national and State code and quality regulations/standards.

Necessary Attributes:

• Candidate must possess Suffolk Construction’s core values: passion, integrity, hard work and professionalism.
• Self-motivated and self-confident.
• Must have judgment to know when to appropriately escalate issues up the chain of command.
• Committed to excellence.
• Able to constantly multi-task and handle competing priorities between Suffolk Construction project needs and non-critical review of incomplete work assignments while maintaining excellent customer relations.
• Excellent management skills to effectively manage subcontractor performance to high quality.
• A strong sense of urgency and initiative, and the ability to quickly study and react to complex issues, and resolve conflict effectively in a firm but fair manner.
• Excellent organizational skills to manage the many details necessary for successful construction.
• Must possess effective and strong communication skills.
• The ability to become part of a team and embraces the team concept.
• Accurate with an attention to detail.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.