QA Manager - Camping World

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America’s largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.



We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry’s most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.



Job Title: Quality Assurance (QA) Manager

Camping World is looking for a Quality Assurance (QA) Manager who will be responsible for overseeing all aspects of quality assurance for our digital products. This role involves managing QA team members, developing QA processes and procedures, conducting audits, and implementing continuous improvement initiatives. The ideal candidate will have a experience in digital product development, working in an agile environment and fostering a culture of quality and accountability.

Responsibilities:



· Lead and manage the QA team, including hiring and training

· Develop and implement a comprehensive QA strategy aligned with product and development goals and objectives.

· Continuously assess and improve QA processes and methodologies to enhance product quality and efficiency.

· Collaborate with cross-functional teams to integrate quality considerations into all stages of product development.

· Ensure compliance with relevant regulatory requirements and industry standards (ex. ADA)

· Identify potential risks and quality issues associated with products, processes, and systems.

· Implement best practices and tools to streamline QA processes and enhance overall efficiency, including building out automation

Requirements:

· Bachelor's degree in a relevant field (e.g., engineering, quality management, or a related discipline

· Proven experience in quality assurance, with at least 3 years in a managerial or leadership role.

· In-depth knowledge of quality management principles, methodologies, and best practices, including automation

· Strong analytical and problem-solving skills, with the ability to identify and resolve complex quality issues.

· Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

· Experience with quality management systems (QMS) and quality assurance tools/software.

· Proven track record of driving continuous improvement and delivering results in a fast-paced environment.



Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.





Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled