QA Lead (SaaS) TX or NY State - Transfinder

Position:  QA Lead

Location: Remote - We’re hiring residents from New York and Texas.

Who we are

Transfinder is a leading provider of transportation management and communication solutions, delivering faster, safer, and smarter technology for school districts and municipal governments. With a focus on client satisfaction, the company combines its cutting-edge solutions with award-winning customer service, fostering long-term relationships based on respect, confidence, integrity, and trust. Widely used by over 2,200 School Districts nationwide and in Canada, Transfinder is dedicated to ensuring their clients have the best possible transportation experience.

Why You’ll Love Transfinder:

·         Cutting-Edge Technology: Work with the latest technology built upon Esri's industry-leading mapping and GIS technology.

·         Collaborative Environment: Join a team-focused workplace with an open-door management style and an entrepreneurial spirit.

·         Client-Centric Culture: Experience a strong culture that encourages employees to anticipate and meet client needs, fosters ownership of support and service issues, and builds long-term relationships based on respect, confidence, integrity, and trust.

·         Award-Winning: We've earned multiple "Best Places to Work" awards for our exceptional workplace.

·         Competitive benefits package:  Comprehensive health insurance (medical, dental, and vision) and a 401(k)-retirement plan, paid time off and more.

·         Work from Home: Work 100% remotely in Texas or New York State.

What will you do?

Transfinder is a leading software provider for Transportation Management Systems seeking a hand on enthusiastic and driven Quality Assurance Lead to join our growing team. The QA Lead will be responsible for both overseeing a team of QA Analyst/Engineers and carrying out tasks individually. They will be responsible for ensuring the highest level of quality of our products through thorough test cases and robust testing.

·         Promote an atmosphere that encourages collaboration, optimism and dedication

·         Work collaboratively with Software Development Teams and Technology Team Leaders

·         Communicate with Transfinder Shanghai and QA personnel.  Time outside of normal business hours may be required. 

·         Review User Stories to ensure acceptance criteria and expectations are clear.

·         Review test plans, test cases and execution of tests by QA team members.

·         Participate in sprint planning and long-term department goal planning.

·         Thoroughly test the UI, business logic, performance, and other aspects of software to ensure all products developed are free from defects and errors.

·         Document and appropriately report defects and potential risk. Track progress and results in Jira

·         Coordinate group testing efforts with individuals both within and outside the Technology department.

·         Make suggestions to improve the product and features being tested.

·         Continuously evaluate and improve QA processes.

·         Coach and provide feedback to QA team.

·         Contribute to the final approval of releases.

Requirements

Must have experience.

•                     Bachelor’s degree in computer science or related degree.

•                     5+ years of experience in Software Quality Management and/or Development.

•                     Knowledge of modern test methodologies including automation.

•                     Solid understanding of quality assurance as part of the development process.

•                     Working knowledge of computer coding languages, MSSQL and other Databases.

•                     Detail oriented and well-developed analytical skills.

•                     Excellent verbal and written communication skills.