Purchasing & Warranty Coordinator - CMS Nexttech

Overview

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

Min Compensation

Max Compensation

Responsibilities

Purchasing & Inventory Control:

• Negotiates with new and existing vendors to secure the best pricing, terms, and incentives through phone and email communications
• Stays updated on industry trends and best practices to enhance procurement strategies and inventory control
• Conducts root cause analysis and resolves Purchase Order (PO) Accounts Payable (AP) errors (also known as AP issues), including training personnel responsible for the errors and holding supply vendors accountable for pricing mistakes
• Purchases materials based on job site requirements, ensuring timely delivery to sites
• Works closely with project managers to understand and adjust procurement strategies for specific job site needs
• Resolves shipment errors or delays with suppliers to ensure on-time deliveries
• Regularly monitors and verifies inventory levels to maintain accuracy and prevent discrepancies
• Prepares and presents reports on key metrics, including Tailored Truck Stock (TTS) and average days parts are on order
• Orders and oversees Tailored Truck Stock (TTS) processes, ensuring timely and compliant execution
• Communicates with management regarding any issues or delays with vendors or internal departments
• Analyzes procurement and inventory data to identify trends and areas for improvement.
• Identifies opportunities for process improvements in purchasing, inventory management, and vendor relationships.

Warranty Administration:

• Reviews and processes warranty claims, ensuring compliance with manufacturer requirements and company policies
• Prepares and submits all necessary warranty documentation in accordance with manufacturer guidelines and internal procedures
• Tracks the status of warranty claims to ensure timely processing and payment to vendors for completed warranty work
• Resubmits and follows up on denied warranty claims to secure approval and payment
• Collaborates with vendors, suppliers, and customers to resolve warranty-related issues and ensure customer satisfaction
• Maintains and updates warranty data to ensure accuracy and up-to-date records
• Ensures all warranty claims comply with company policies, legal requirements, and manufacturer guidelines
• Other related job duties, as assigned

Additional Responsibilities:

• Works collaboratively with internal teams to coordinate procurement and warranty needs
• Provides updates to management on the status of orders, inventory, and warranty claims.
• Completes tasks efficiently and accurately, maintaining a high standard of professionalism and attention to detail.
• Adheres to company policies and procedures at all time

Qualifications

• Advanced proficiency in Microsoft Excel, with strong data analysis skills
• Strong communication skills, both verbal and written
• Excellent organizational, time-management, and multitasking abilities
• Proven negotiation skills and experience managing vendor relationships
• Expertise in inventory management systems and Microsoft Office Suite (Excel, Word, Outlook)
• Strong attention to detail, with a focus on accuracy in purchasing and warranty documentation
• Ability to thrive in a fast-paced, team-oriented environment with minimal supervision
• Analytical thinker with the ability to identify areas for process improvement