Public Safety Dispatcher - City of Tolleson

Police Dispatcher

Position Description

***FOR HIRING LIST ONLY***

The purpose of this position is to receive and dispatch 911, emergency and non-emergency calls from the public for police personnel while performing a variety of general support duties related to the operation of the communications center. This is accomplished by receiving 911 calls for service; responding to land-line calls for service; managing radio communication and 911 console operations; maintaining information in the computer-aided dispatch system; assisting police officers in the compiling criminal information; processing requests from detectives and the courts; and performing clerical law enforcement duties.

Qualifications

High School Diploma or GED and 2 years office or customer service experience; OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the as those listed above.

Arizona Criminal Justice Information System Terminal Operator Certification - ACJIS TOC within one (1) year of hire required. Valid Arizona driver's license upon hire.

Bilingual (Spanish) highly desired. Prior experience with heavy telephone or emergency dispatching experience preferred. Minimum 35 wpm net typing. Prior experience using word processing and PC applications required.

This position requires rotation shift work, including nights, weekends and holidays.

Physical Demands

Positions in this class typically require: balancing, stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Job Information

Closing Date: Open Until Filled Salary: (B22) $20.63 - $25.28/hour D.O.E

Successful applicants will be required to pass an agency specific written test, complete background check including fingerprint clearance.

It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application.

Applicants may request a reasonable accommodation, if needed, by contacting Human Resources at 623-936-7111.