Public Safety Dispatcher/Secretary at Siena College

Company Description

Located in Loudonville, New York - just 10 minutes from the state capital of Albany - Siena empowers more than 3,400 students each year through a transformative journey we call the Education for a Lifetime. All members of the Siena College community work together to advance the College's mission to graduate Saints intent on making the world more just, peaceful, and humane. The Franciscan tradition, upon which Siena was founded, permeates throughout campus life. All community members are valued for their unique worth and recognized for their specific contributions toward the greater good. That spirit of belonging and respect reverberates across our 174-acre campus, which is ranked among the 50 most beautiful college campuses in the country by Condé Nast.  

Siena is leading the way in Catholic, liberal arts education, and the national rankings help tell our story. Siena ranks number one in New York for job placement; top 10 among all Catholic colleges in the country; and among the top three percent of all institutions in the U.S according to the Wall Street Journal. It has always been our community of dedicated and passionate Saints who make this campus a coveted destination to work, live, and learn. We hope you'll consider joining us.

Job Description

This position has dual functions (Dispatcher and back up support for the office administrative assistant). One duty of the position is to provide college wide communications support by fielding incoming telephone calls from the public, parents, external agencies etc. The dispatcher will provide appropriate and accurate information, and/or connect callers with the appropriate offices. The second major purpose is to provide communications and office support to the Department Public Safety. The dispatcher will assist with maintaining a safe campus by monitoring security systems, assessing calls for service, and deploying officers. Under limited supervision, simultaneously operate a multi-channel radio system and a multi-line telephone, while maintaining computer-aided dispatch systems and other computer systems. The dispatcher is responsible for receiving, coordinating and disseminating critical information from various sources and maintaining radio contact with mobile/field units. The dispatcher will monitor officer response to calls and provide any needed support. The dispatcher must be organized and maintain a high level of proficiency with respect to evolving technology and office management practices. The dispatcher may be tasked with providing training to new Public Safety Officers and will perform any additional duties assigned by Public Safety Administrative Staff.

*** Must have a NYS Security Guard License or the ability to acquire one. Must maintain the license throughout employment

Salary:  $16.97/hour

 The hiring salary above represent the College’s good faith estimate at the time of posting in compliance with the Albany County Salary Transparency Law.

Job Requirements

This position requires excellent written and verbal communication skills. A background screening will be required.  Must Have or be able to obtain a NYS Security Guard License.

Benefits

Siena College offers a generous benefit package to eligible full-time employees.  The benefit package currently includes a retirement plan contribution equal to 10% of an eligible participant’s compensation (as defined under the plan) after meeting the plan's eligibility requirements, and tuition reimbursement and exchange opportunities for eligible employees, spouses, and dependents. Eligible college employees currently enjoy a work schedule that includes half-day Fridays in the summer and an expansive holiday schedule, including up to two weeks off during winter break. Other perks currently include complimentary breakfast Thursdays in the dining hall, access to College community lectures and productions, complimentary College gym and library memberships, discounted and complimentary tickets to Siena Division I sporting events, and more. Opportunities for remote work may be available as well.

Siena cares for and values each member of its workforce and actively supports upward mobility. We are a community of Siena Saints, and as we often say, the world needs more Saints.

*Eligibility for individual employee benefits is determined at the time of hire and is subject to the terms and condition of the individual benefit.

Additional Information

Siena College is a Franciscan and Catholic institution and expects members of its community to be knowledgeable about its mission and to make a positive contribution to that mission.

Siena College is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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