Public Administration Intern - City of West Jordan

Open until filled, with first review of applications January 23, 2025.

Full-time summer internship would begin around May 1 and go through August 31, 2025.

SUMMARY

Under direction of the Chief Administrative Officer (CAO), perform variety of administrative staff assignments, complex studies, audits, and analysis. Manage programs as assigned. Complete projects such as conducting research and assembling data for written and oral reports, developing and implementing new or improved methods and programs. May be rotated to assist the Mayor, CAO, ACAO, and/or assigned Department Director.

SUPERVISION EXERCISED

None.

ESSENTIAL DUTIES

• Assist departments as assigned in general administrative, operational, and financial studies, audits, and analysis.
• Collect and compile material for review and analysis; provide recommendations for changes in programs, policies, or procedures to improve efficiency and cost effectiveness of operations.
• Prepare information needed in administrative decisions and in facilitating the implementation of City policies and programs; research, collect, compile, tabulate, analyze, and summarize data and information pertaining to specified activities, operations, or functions as assigned; prepare a variety of fiscal, statistical, and administrative summaries and reports.
• Analyze information using statistics, regression analysis, and spreadsheet calculations.
• Develop content for city communication efforts and assist with communication programs, including preparing brochures, reports, and other written information and multimedia communications.
• Present study results through reports, memos, graphs, spreadsheets, and charts.
• Analyze and report on new forms of technology and service delivery methods for possible use within the organization. Teach members of the organization how to use emerging technologies as requested.
• Prepare various presentation mediums, such as charts, presentations, videos, graphs, spreadsheets, etc. for others to present.
• Prepare and give oral presentations to city departments, department directors, and administrative staff.
• Proofread and edit materials for spelling, syntax, grammar, and clarity; review written material for form and clerical accuracy. Review and correct documents and reports generated through AI.
• Work with city departments to improve quality throughout the City.
• Provide information and assistance to the public over the phone and in person
• Perform other related duties and responsibilities as assigned.

MINIMUM QUALIFICATIONS

Education: Must be currently enrolled in a Bachelor's Degree or Graduate Degree program.

Experience: Knowledge of data research, statistical reporting, and preparation for review and presentation. Basic knowledge in negotiating, public speaking, and interpersonal relations.

Certifications/Licenses:

• Valid Utah Driver's License

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• General office management principals.
• Word processing, email, database, spreadsheet, and presentation software functions, internet research and basic AI usage.
• Modern office organization principles, practices, and procedures including hard copy and electronic record keeping methods, scheduling, effective work tracking methods, and business letter writing.
• Modern communication methods including phone, email, texting, social media platforms, messaging, and so on.
• City policies and procedures including standard report formats, City-wide filing systems, budget preparation and monitoring, purchasing, and payroll related documents.
• Mathematical functions including statistical analysis.
• English usage, spelling, grammar, and punctuation.
• Safe driving principles and practices.

Skill with:

• Operating modern office equipment including computer equipment and software.
• Operating a motor vehicle safely.

Ability to:

• Stay calm and composed while working in a high stress environment.
• Prioritize a wide range of administrative duties with varying time requirements to ensure timely completion.
• Adapt effectively to changing priorities, frequent interruptions, and strict work deadlines.
• Initiate effective follow-up to gather up-to-date information on the status of various projects/issues and to compile relevant documents and information to assist City officials.
• Exercise independent judgment in determining the appropriate routing and level of reference appropriate for a variety of phone, in-person, and written contacts.
• Read and understand computer software manuals, City policies and procedures, and legal documents.
• Maintain confidentiality of privileged or sensitive information.
• Communicate clearly and concisely, both orally and in writing.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work, including coworkers, employees of other departments, City officials, and outside agencies and individuals.

WORKING CONDITIONS AND PHYSICAL DEMANDS

Work in a standard office environment which includes reaching, bending, sitting, standing, talking, hearing, and listening. Ability to travel to different sites and locations.