PSS Business Analyst - Syntricate Technologies Inc
Chicago, IL
About the Job
PSS Business Analyst
Chicago, IL (Hybrid 2 Days in a week)
6+ months
Web Cam Interview
$75/hr w2
MUST have experience with PSS = Passenger Service Systems in an Airline organization or with Sabre.
Project Name:
Chicago, IL (Hybrid 2 Days in a week)
6+ months
Web Cam Interview
$75/hr w2
MUST have experience with PSS = Passenger Service Systems in an Airline organization or with Sabre.
Project Name:
- Mosaic
- This will run the same assignment length as our other BA roles.
- We currently have it through end April 2025 with potential to continue if the performance and quality are meeting expectations.
- Experience in Agile methodology including writing of technical user stories and acceptance criteria
- Proficiency in Azure DevOps ADO or equivalent tools
- Translating data models and process models into user stories and acceptance criteria
- Proactively identifying and documenting gaps in requirements
- Process modeling and analysis business and technical
- .NET and AWS stack experience
- Developer experience
- Knowledge/expertise of airline PSS systems functionality and industry standards
- Preferred Hours of work: 8-5pm.
- Expected to be in office 2 days a week at Willis Work
- Locations: Hybrid - Remote and Expected to be in office 2 days a week at Willis
- Will this person have to travel?
- Possibly about 10 when required.
- Will they be reimbursed for travel? Yes but will advise in advance on a case by case basis based on the circumstances of each case.
- Interview Process: It will be the manager and the product team
- Will it be via video or in person? Video How many interviews do you anticipate? 1-2 or more. 2 but possibly 1 based on panel availability.
- Will the candidates need to provide portfolios :
- Any sample detailed requirements documents story samples or process/workflow samples would be helpful.
- We recognize that they may need to be anonymized/redacted for proprietary purposes.
- Contract to Hire: It is not out of the question down the road but would not be in the near term.
- Have you filled this position job role before? If so what were your successes and/or struggles?
- Struggles were attention to detail detail oriented and excitement about the role
- What made the candidate that you hired stand out?
- Successes have been highly motivated self-sufficient accountability detail oriented and interest in the field/industry
- Senior Technical Business Analyst Location: Chicago Hybrid -
- Must be able to be in person at Willis Tower 2 days/week
- Extensive experience writing detailed technical user stories and acceptance criteria in accordance with Agile methodology principles
- Understanding and experience working with sequence diagrams data models and technical architecture. Proficient with Microsoft Office tools including Word Excel and PowerPoint and Azure DevOps ADO
- Effective written and verbal communication with the presence to lead meetings with key stakeholders
- Ability to multi-task across multiple project topics and workstreams while maintaining high standards for thorough documentation and attention to detail
- Reliable proactive and self-motivated
- We need a talented Senior Technical Business Analyst to fill a critical opening on our PSS Passenger Service System team.
- We are working to completely transform and modernize our PSS over the next several years which will result in an industry leading platform
- This a once in a career opportunity to rethink and shape our core PSS for years to come.
- Join us on a team that will work with a broad scope of dedicated individuals and influence decisions about the PSS of the future.
- This position will play an integral role identifying and documenting technical product requirements and acceptance criteria.
- In this role they will ensure collaboration and alignment between functional product requirements from business/subject matter experts and multiple development and architecture teams
- Lead meetings with project technical leads to document process flows user stories and acceptance criteria
- Process modeling and analysis business and technical
- Translating data models into user stories and acceptance criteria
- Proactively identifying and documenting gaps in requirements
- Prepare other technical documentation as needed Preferred not required:
- .NET and AWS stack experience
- Developer experience
- Knowledge/expertise of airline PSS systems functionality and industry standards
- Bachelors degree in Information Technology or equivalent experience
- Five or more years of IT experience or any equivalent combination of experience education and/or training
- Experience in Agile methodology including writing of technical user stories and acceptance criteria
- Experience using Microsoft Office tools including Word Excel and PowerPoint
- Proficiency in Azure DevOps ADO or equivalent tools
- Excellent technical documentation and attention to detail
- Reliable punctual attendance is an essential function of the position
- Business Analysis
- Developer experience
- Expertise of airline PSS systems functionality and industry standards
- Experience in Agile methodology including writing of technical user stories and acceptance criteria
- Azure DevOps ADO
- .NET and AWS stack experience
- Translating data models and process models into user stories and acceptance criteria
- Proactively identifying and documenting gaps in requirements
- Process modeling and analysis business and technical
Source : Syntricate Technologies Inc