Provider HR Partner (Recruitment/Contracting/Compensation/Employee Relations) - Hillsboro Medical Center

POSITION SUMMARY:

PAY RANGE: $85,000 to $123,000, DOE

 

Serves as a practitioner recruiter and business partner to the Chief Medical Officer (CMO), providing professional-level human resources advice, guidance and support on matters relating to practitioner recruitment, onboarding, and engagement. Operates both strategically and tactically, serving as a thought-partner and designing and implementing solutions to address practitioner workforce challenges and facilitate positive practitioner experiences. Serves as an ambassador and champion of Hillsboro Medical Center (HMC)’s mission and values; works in a professional and collaborative manner with a wide variety of internal and external stakeholders.

 

ESSENTIAL FUNCTIONS:

 

Job Duties & Responsibilities

 

A. Ensures timely and effective practitioner recruitment, onboarding, and off-boarding. Representative activities include, but are not limited to:

• Works collaboratively with CMO, VP-Ambulatory, and internal/external stakeholders to understand and refine HMC’s practitioner recruitment needs and priorities and develop action plans.
• Exercises independent initiative, recruiting expertise, strategic thinking, and project management skills to source, recruit, and hire HMC-employed practitioners. Collaborates with stakeholders at OHSU to ensure successful recruitment of OHSU-employed practitioners to HMC.
• Builds and maintains a pipeline of practitioner candidates through networking, school outreach, job boards, social media, employee referrals, and other creative methods.
• Manages relationships with external vendors/partners; establishes deliverables and monitors results. Participates in external practitioner relations and outreach activities.
• Works in close partnership with the Medical Staff Office and uses collaboration, influence, and relationship-building skills to facilitate smooth and timely onboarding/offboarding of HMC-employed, OHSU-employed and community-based practitioners.
• Measures and monitors results. Works to continuously refine and improve HMC’s practitioner recruitment and ongoing engagement strategies. Stays current on regional and national physician/practitioner hiring trends.

B. Provides effective and efficient professional-level human resources support to the CMO. Examples activities include, but are not limited to:

• Fosters positive and effective practitioner relations within HMC. Monitors practitioner engagement, collects and analyzes feedback, facilitates resolution of concerns, and provides recommendations and support to identify and address opportunities.
• Assists CMO with performance management, organizational structure changes, and compensation needs. Works collaboratively with HR specialists and other stakeholders to identify and implement solutions.
• Cultivates and maintains collegial working relationships with internal and external stakeholders, including physicians/practitioners, practice administration/management, employees, and vendors.
• Manages complex confidential employee relations matters and investigations. Conducts interviews and research, documents findings, and provides accurate and thorough briefings.
• Assists in preparation and ongoing administration of practitioner contracts.

C: Performs other related duties, administrative tasks, and special projects as assigned. Examples include, but are not limited to:

• Uses independent judgment to manage and prioritize work and complete projects, providing updates or reports to CMO and other stakeholder(s) as needed to inform and/or facilitate effective outcomes.
• Independently researches, collects data, and prepares professional presentations, recommendations, and reports.
• Originates and maintains accurate files and records; creates and maintains recordkeeping systems for handling important institutional data and records.

Organizational Duties & Responsibilities

 

Supports and represents Hillsboro Medical Center’s mission, vision, and values.

 

Compassion: Creates a welcoming environment of kindness, inclusivity, and responsiveness

• Demonstrates sensitivity to individual differences, needs, and experiences of others in the workplace (employees, patients, visitors, students, etc.)
• Seeks to understand others’ points of view
• Practices active listening
• Demonstrates commitment to inclusion and cultural competence through daily interactions
• Represents others in a respectful, positive, and supportive manner

Collaboration: Works with others to improve the health and wellness of Hillsboro & Washington County

• Acts as a team player and is cooperative
• Seeks opportunities to help others
• Speaks respectfully
• Considers the impact of personal behavior and decisions on others
• Shares wins and successes with others
• Strives to build trust
• Establishes and maintains effective relationships
• Adapts to changing circumstances in a positive manner

Excellence: Provides the highest quality of care and service

• Demonstrates personal accountability, holding self to high performance standards
• Is action and results oriented
• Seeks and responds to feedback
• Understands personal strengths, weaknesses, opportunities, and limits
• Participates in continuous development of knowledge, skills, and abilities
• Demonstrates commitment to performing job duties in an accurate, effective, safe, and service-oriented manner

Integrity: Demonstrates honesty, transparency, and accountability in every task and every interaction

• Takes commitments seriously; demonstrates reliability and follows through
• Takes responsibility for both successes and mistakes
• Proactively seeks guidance if responsibilities are unclear
• Seeks help when needed
• Speaks openly and kindly when faced with difficult situations or conflicts
• Does not engage in or support gossip or misinformation
• Proactively reports quality/safety-related concerns
• Practices good stewardship with all organizational resources
• Safeguards confidential information
• Follows all policies, procedures, conduct, and regulatory requirements

Decision Making & Budgetary Responsibilities

• Analyzes data and uses judgement in making independent decisions within scope of job responsibilities.
• Uses a high level of discretion and independent judgment with respect to the handling of sensitive and confidential information and matters of significance.
• Assists in budget development, tracks and monitors expenditures.

JOB SPECIFICATIONS:

MINIMUM QUALIFICATIONS:

 

Education & Experience

 

REQUIRED:

• Bachelor’s degree in human resources management, business or healthcare administration, or a related field, plus five (5) years of progressively responsible HR experience, or an equivalent combination of education and experience.
• Work experience must include at least two (2) years in a professional-level recruiting role.

PREFERRED:

• Additional specialized training/education in practitioner recruitment, practitioner compensation, and/or human resources.
• Practitioner recruitment experience.
• Healthcare HR experience.

Licenses & Certifications

 

PREFERRED:

• Physician/Provider Recruitment Professional (CPRP)
• Professional HR Certification - such as Professional in Human Resources (PHR/SPHR) or SHRM Certified Professional (SHRM-CP/-SCP)

Knowledge, Skills, and Abilities

• Knowledge of practitioner sourcing and recruiting practices, methods, and tools.
• Working knowledge and demonstrated skills in human resources management functions, including expertise in talent acquisition, employee relations, and practitioner compensation. Ability to further develop and maintain professional skills.
• Strategic and tactical skills; demonstrated ability to develop and implement practical and effective solutions to address complex problems.
• Demonstrated conflict management, problem-solving, and negotiation skills.
• Proficient in the use of current technology and software programs, including Applicant Tracking and HRIS systems, Microsoft Office suite (Outlook, Word, PowerPoint, Excel). Ability to learn and apply new technology/computer programs in a timely and effective manner.
• Working knowledge of human resource metrics and measures, data collection methods and data analysis. Demonstrated ability to understand and use data to identify problems/opportunities and develop solutions.
• Ability to take initiative, implement solutions, and follow through with attention to detail.  
• Ability to prioritize tasks, effectively handle multiple changing priorities, and meet deadlines.
• Ability to compose professional and technical documents using correct grammar and punctuation.
• Ability to work on site as needed, travel to different work locations, and to work occasional evenings or weekends.

PHYSICAL REQUIREMENTS:

Sedentary Work:  Ability to exert up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

 

Additional Posting Information:Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.