Prosthetic Clerk (OA) - Veterans Affairs, Veterans Health Administration

Summary The Tibor Rubin VA Medical Center is currently recruiting one (1) Prosthetic Clerk in the Prosthetic and Sensory Aids Service (P&SAS) in Long Beach, CA. The incumbent serves as the Data Entry/Office Clerk in the Patient Service Section area for the Prosthetic and Sensory Aids Service. Welcome to VA Long Beach Tibor Rubin - History WMC Total Rewards - Power Apps Responsibilities Duties include but are not limited to the following: Provide the customer with consistent information according to established policies and procedures. Use office automation equipment such as electric typewriter, computer, word processor, facsimile machines, and copiers to communicate with others. Serve as the primary timekeeper for the service. Review time and attendance reports for employees and assures reports are correctly entered into VATAS. Maintain tracking logs, action items and manages administrative suspense items and transaction records. Receive and refer telephone/email contacts while responding to general inquiries. Distribute mail, apply postage and determine package requirements. Prepare reports for excess items to be discontinued, returned of disposed. Maintain Veterans records regarding issuance of durable medical equipment. Receive/review and distribute in-coming mail to appropriate personnel. Provide administrative and clerical support to the P&SAS as needed. Prepare log for clinic visits to adapt team coverage as required. Track delivery of items for surgical procedures to prevent clinic cancelations and alerts clinical partners of any issues that might affect access to care. Work Schedule: M-F 7:30 am to 4 pm Compressed/Flexible: N/A Telework: N/A Virtual: This is not a virtual position. Position Description/PD#: Prosthetic Clerk (OA)/PD14508A Relocation/Recruitment Incentives: N/A Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/15/2024.Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: In addition to meeting time in grade, you must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Perform timekeeper duties. Utilize Microsoft applications, VISTA, CPRS, etc.) in order to Input and extract data. General understanding of Medicare device codes (HCPCS codes). Utilize medical terminology. Performing administrative duties. Provide customer service to Prosthetic Clients. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school (transcript required). You will be rated on the following Competencies for this position: Administration and Management Clerical Customer Service (Clerical/Technical) Manages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Some walking is involved in collecting the documentation/data that needs to be recorded. Some lifting and stretching is required when obtaining stock Items, files, documents, printer paper, and other Items. The greatest portion of this position is repetitive typing on a computer keyboard, and glare from the computer monitor. Incumbent when needed may be required to change Ink cartridges in his /her printer, adding paper to the copier machine. Incumbent may be required to lift packages weighing up to 25 pounds and not to exceed 50 without assistance. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.