Property Manager - BGSF

Are you an experienced property management professional with a passion for leadership, operational excellence, and delivering exceptional resident experiences? We are seeking a talented Property Manager to oversee all aspects of our community, ensuring financial success, team development, and resident satisfaction.

Key Responsibilities:

Financial and Operational Performance:

• Provide timely and accurate financial and operational performance reports to clients and ownership groups.
• Identify operational trends, variances, and solutions to drive effectiveness.
• Execute strategic initiatives to enhance revenue, manage expenses, and meet financial objectives.
• Oversee property maintenance, landscaping, and cleanliness to maintain aesthetic appeal and functionality.
• Ensure compliance with local, state, and federal regulations, including fair housing practices and safety standards.

Leadership:

• Lead by example, inspiring the team to execute sales, marketing, and operational activities effectively.
• Mentor and coach team members to understand their role in achieving community goals.
• Foster professional growth through collaboration, training, and knowledge-sharing.
• Communicate corporate-level updates and performance feedback to support team success.
• Address performance issues constructively and celebrate team achievements.

Sales and Lead Management:

• Manage and monitor leads using property-specific software, ensuring adherence to standards.
• Achieve and maintain benchmarks, including lead engagement (85%), lead-to-prospect conversion (90%), and prospect-to-visit ratios (35–40%).
• Train the team to effectively communicate the property’s unique value proposition.
• Ensure accurate lease paperwork and maintain a gross closing ratio of 33% or higher.

Marketing:

• Develop innovative marketing strategies to drive leasing activity and achieve budgetary goals.
• Track advertising performance, optimize spend, and conduct regular website/ILS audits.
• Create and execute monthly marketing calendars, including resident events, social media strategies, and local business outreach.
• Collaborate with the Regional Property Manager to ensure all marketing efforts align with property goals.

Resident Experience:

• Plan and host monthly resident events to foster community engagement.
• Provide outstanding customer service and promptly address resident concerns.
• Implement strategies to increase positive reviews and maintain retention rates above 45%.

Key Qualifications:

• 5+ years of experience in property management.
• Proven leadership and team development skills.
• Exceptional organizational and time-management abilities.
• Strong financial acumen, with experience managing budgets and P&L.
• Proficiency in property management software (e.g., OneSite) and related technology.
• Outstanding communication and relationship-building capabilities with clients, residents, and vendors.
• Professional appearance and a commitment to maintaining high standards.

Core Competencies:

• Innovation and adaptability.
• A strong work ethic and commitment to success.
• High standards and attention to detail.
• Problem-solving and solution-oriented mindset.