Property Manager - Insight Global

Required Skills & Experience

• Minimum of 5+ years of experience as a Property Manager. - Active real estate license in OH. - Proficiency in property management software, including but not limited to Yardi, Appfolio, Propertyware, Lula, and Rently. - Demonstrated ability to navigate and utilize property management software effectively for tasks such as lease management, rent collection, maintenance tracking, and tenant communication. - Advanced experience in MS Office applications, including Excel, Word, and Outlook. - Strong computer skills with the ability to quickly adapt to new systems and technologies.

Nice to Have Skills & Experience

• Bachelor's degree preferred. - Prior experience in a start up environment. - Home Acquisition/Sale Leaseback experience.

Job Description

• A client of Insight Global is looking to hire a Property Manager to sit fully remote in Cleveland, OH. Our client is the nation's leading provider of residential sale leasebacks. This role will assume responsibility for the daily supervision and organization of company operations within your designated market. This encompasses leasing, rental compliance, move in/move out documentation, rent collections, renewals, maintenance coordination and overall portfolio performance for your specific territory. You will be tasked with fostering robust collaborative ties with local market teams, national and centralized support teams, as well as third-party business partners. Your role will be integral in overseeing the complete resident journey, from lease application to maintaining the brand integrity of the resident experience, through to move-out procedures. The candidates primary responsibilities will be to: - Conduct thorough audits of all lease documents, signatures, renter’s insurance, move-in funds, and deposits to ensure adherence to policies and procedures. Implement a comprehensive Resident Journey move-in touchpoint, overseeing mid-lease interactions to ensure a seamless renewal experience. - Execute all necessary functions related to move-ins in alignment with Propertyware and accounting guidelines. Collaborate closely with the central renewals team to manage the renewal process, providing regular updates to Head of Asset Management and other members of Leadership. - Effectively manage the resolution of HOA, city, and municipal violations, ensuring compliance with state and local guidelines for new move-ins and renewals, especially for Section 8 or housing-assisted residents. - Oversee the collections process within your designated territory. Develop resident coordination and property administration procedures, including the daily scanning and depositing of funds in the local office, while maintaining industry-leading Key Performance Indicators (KPIs) and Customer Satisfaction (CSAT) scores for resident communications. - Handle the lease expiration process from renewals to Notice To Vacate, ensuring compliance with client timelines and local/state requirements. Represent the company in court when necessary. - Maintain an active real estate license and adhere to company requirements. Issue notices of non-compliance and violations as needed, while demonstrating comprehensive knowledge and compliance with all policies, rules, and Fair Housing regulations.

Compensation: $65,000 to $80,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.