Property Manager - TechUSA

Job Summary:
The Property Manager is responsible for planning, organizing, and controlling administration,
operations, and fiscal management of the property. The Property Manager is the 'face' of the Cousins
Properties brand displaying unsurpassed professionalism and integrity. An effective Property Manager
is project-oriented, has friendly, 'firm-but-fair' tenant relationships, and is exceptionally organized with
the ability to manage multiple tasks. In addition, the property manager will manage operations and
maintenance; life safety; property appearance; human resource administration as assigned; lease
administration; accounting and finance; tenant relations; energy conservation and environmental
protection programs; and all contractual services and properties performance per the Cuzway Policy
Guidelines. Specific duties and measurement methodologies may vary by property.

Description of Responsibilities:

Tenant Relations and Property Management
* Coordinate customer move-ins and move-out; work with construction coordinator on customer
space when appropriate and singlehandedly manage smaller scale customer space
modifications.
* Provide Class A quality and timely customer service while continuously developing and
managing on-going projects to improve customer relations, the retail experience and property
image.
* Responsibly manage office administration to include employee performance management as
assigned.
* Conduct coordinated effort with parking operations to ensure customer satisfaction is achieved.
Provide assistance to Senior Management, Leasing, Marketing and Development as needed
* Ensure property is in compliance with governmental guidelines and regulations, file required
reports; maintain appropriate documentation and effectively communicate critical information
regarding building operation updates to tenants.
* Effectively manage vendor contracts, including specifications, to ensure quality service is
provided to the property and tenants, including but not limited to contracts such as security,
janitorial and landscaping services; ensure vendors are fully qualified and in compliance with
ownership requirements; formally and periodically obtain competitive bids to challenge costs
and quality of operating services provided.
* Collectively with the Chief Engineer, implement and direct all efforts for fire and life safety
systems, preventative maintenance systems, environmental management systems and energy
management system, as appropriate; Conduct safety meetings for tenants and property
management team members; perform routine site inspections for maintenance needs, safety
hazards, tenant abuse of common areas, landscape needs, curb appeal, signage, etc.
* Proactively stay abreast of new safety or environmental rules and regulations regarding HVAC,
indoor air quality, etc.
* Proactively attend seminars, industry meeting (IREM/BOMA/BATMA) and related
organizations to stay aware of current issues affecting local markets and the real estate industry.

Lease Administration
* Efficiently and effectively manage commercial and retail lease agreements to ensure tenant
obligations to ownership are enforced and ownerships obligations to tenants are met; as well as
checking for general compliance, escalations, monthly charges, renewals, expirations, fees,
notification updates, etc., and new amendment content.

Property Accounting
* Oversee monthly financial reporting to management to ensure reporting accuracy while using
Yardi.
* Proactively review operating financial reports, property status reports, capital and tenant
improvements reports as required to identify any variances and make recommendations for
improving the net operating income and cash flow for the project (s).
* Work with the Senior Accountant to produce and provide Owners with monthly, quarterly and
annual reporting package.
* Handle preparation of operating budgets for the assigned project (s); preparation of annual
customer Rent Letter and Year-End Reconciliation (DOE, CAM bill backs and adjustments).
* Oversee utility usage, tenant and retailer sub-metering reports and tenant bill backs.

Required Knowledge, Skills and Abilities:
* A minimum of 5 years overseeing property management of a Class A multi-tenant office
building; tenant build out/construction administration and management experience preferred
* Bachelor's degree is required
* Intermediate to advanced user in Microsoft Office suite (including Word, Excel, PowerPoint and
Outlook) is required
* Must be responsive with an acute sense of urgency to meet the needs of others and able to
respond to the property for problematic and/or emergency conditions
* Must be detail-oriented and well organized and have the ability to manage time and multiple
projects efficiently and achieve the required results; must be able to define problems, collect
data, establish facts, and draw valid conclusion
* Must possess strong interpersonal, verbal and written skills and an ability to work and
communicate effectively with all levels of operations
* Must demonstrate ability to analyze monthly and quarterly financial reporting, cost-benefit
analysis, budget forecasting, and prepare monthly packages and annual operating budgets in
excess of $7 million
* Professional designation from either BOMA or IREM is preferred
* Valid driver's license is required
* Customer Service - Demonstrate optimum customer service delivery while performing all job
functions
* Responsiveness - Need to perform responsibilities with an acute sense of urgency to meet the
needs of others; respond to solve problems; willing to accept a variety of tasks associated with
this position and be flexible
* Integrity - Demonstrate sound business ethics; consistently comply with organizational values;
protect confidential information
* Communication - Able to clearly express ideas; present verbal information in a straightforward
manner; ask questions in order to open channels of communication; listen to understand
perspective of others