Property Manager - The Planet Group
Boston, MA 02115
About the Job
Job Description
Job Title: Property Manager
Skills / Attributes
- Serve as the liaison between company staff, landlords, and the facilities team in regard to the property management
- Partner with Leasing Manager to Nurture relationships with landlords, follow-up on property management issues, landlord concerns, and work closely with the facilities team to address facilities concerns when appropriate.
- Collaborate with program staff on client issues including client complaints, concerns and evictions.
- Support the initial, annual, and special inspections of units according to Housing Quality Standard (HQS) and Rent Reasonableness guidelines as required by HUD.
- Responsible for ensuring compliance with all property-related aspects of housing and shelter contracts, including quality standards, inspection procedures, and documentation.
- Actively market the Organization to potential and existing Landlords & Management Companie
- Responsible for processing lease renewals and negotiating rents to ensure they remain under the HUD FMR
- Responsible for preparing rent reasonableness for new units and reviewing rent reasonableness for lease renewals.
- Responsible for overseeing monthly exterminations and reviewing monthly extermination reports.
- Develop Behavioral and Housekeeping Plans of Action with Programs
- Train and Supervise Real Estate & Facilities Administrative Assistant
- Inform program director/managers of any non-compliance.
- Enforce lease agreements and prepare lease violations for programs and clients.
- Respond to property management calls appropriately.
- Coordinate with Emergency Assistance Program upcoming unit moves and transfers.
- Assist the Director of Real Estate/Facilities & Facilities Specialist with ordering appliances, building and facilities supplies
- Maintain system for tracking unit replacement needs within the portfolio
- Maintain system for tracking housekeeping unit conditions
- Assist Facilities Specialist with maintaining system for managing property repairs and improvements, working with Facilities Specialist to ensure timely delivery of services.
- Assist Facilities Specialist with coordinating and scheduling contractors for unit turns, property maintenance, and repairs, ensuring timely completion.
- Performs other related duties as required. This job description may be revised based on the review of the Real Estate Director or Sr. Director.
- Proficient in English, Bilingual preferred
- Proficient with Microsoft Word, Excel, Outlook, and Acrobat Adobe
- BA with one (1) year property management experience or two (2) years property management experience with- Certified Occupancy Specialist or Affordable Housing Manager Certification preferred.
- Experience working with homeless and/or formerly homeless individuals in housing settings; experience with disabled populations and Housing First programs a plus.
- Basic knowledge of subsidized housing programs.
- Must have a vehicle and valid Massachusetts Driver’s License.
- Ability to access different building locations and program sites, including climbing several flights of stairs.
- Flexibility to work or be available according to program demands.
- Be part of the on-call rotation, including responding and coordinating with appropriate vendors and Landlords.
Skills / Attributes
- Highly developed planning, organizational skills, excellent verbal/written communication, and interpersonal skills
- Excellent verbal/written communication and interpersonal skills
- Strong computer skills including familiarity with management information systems or database programs
- Strong people manager with ability to work well with both managers, peers, direct reports.
- Diplomatic and thoughtful manner in dealing with external partners
Source : The Planet Group