Property Management Assistant - The Star Companies

*Position summary

We are seeking a Property Management Assistant to work in our corporate office in Tustin, CA. This person will have strong written and verbal communication skills, be organized and be able to manage many different tasks at any given time, while maintaining integrity and accountability in their work.

*Company Overview

Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service. Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.

*Company Core Values

• Transparency
• Accountable
• Integrity
• Teamwork
• Excellence

*Position Performance Objectives

• Be able to understand and interpret residency documents, civil codes and other landlord tenant laws to ensure accuracy and compliance with current laws and business practices.
• Accurately prepare and track various violation, collection, and legal notices.
• Address service tickets and work orders.
• Interface with residents, vendors, community managers, and regional property managers.
• Assist in enforcing policies and procedures.
• Draft correspondence to various parties on behalf of the company and our clients.
• Review reports, identify, and resolve discrepancies.
• Assist with property inspection follow up.
• Assist with other property management tasks.

*Key Competencies

• Possess a good work ethic and uphold the company values.
• Maintain trustworthiness and perform duties with the utmost confidentiality and accountability.
• Work efficiently, handle multiple projects with appropriate prioritization, adhere to quick deadlines and adapt to evolving circumstances.
• Possess strong people skills and ability to work well with others.
• Perform phone calls and send letters on behalf of company.
• Possess outstanding interpersonal communication skills (written and oral).
• Bring enthusiasm, creativity, patience, good judgment and flexibility to their work.
• Work independently and in a team environment.
• Possess excellent organizational skills with high accuracy and attention to detail.

*Physical Requirements

• Able to work at the corporate office in front of a computer screen/typing approximately 90% of a typical working day.
• Able to bend, reach and lift boxes and office supplies up to 30 pounds.
• Able to perform simple and power grasping, pushing, pulling, and fine manipulation.

*Experience Requirements

• Minimum of 2 years of property management experience and/or in a legal office
• Understanding of landlord-tenant law, leases and evictions preferred
• Strong writing skills and experience
• Proficiency in Microsoft Suite and G-Suite and ability to learn new programs

*What we offer

• Medical, dental, and vision benefits
• 401k plan with company match
• 10 paid holidays
• 5 vacation days first year, accrual begins immediately

Hourly Range: $26.44 - $31.25

Location: Tustin, CA 92780

If this position caught your eye, apply online now.

We are an Equal Opportunity Employer.