Property Adjuster (Trainee) - Allentown - Erie Insurance
Bethlehem, PA 18015
About the Job
Claims Division
Department of Position: Claims Department
Work from:
Home in ERIE assigned territory
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.
Position Summary
Participates in formal ERIE claims training program. Learns and assists in claims handling operations and processes.
- This is a remote/work from home position and a company car will be provided to Property Adjusters.
- This position offers challenging work, excellent pay, an exceptional work environment, and a comprehensive Total Rewards package.
- Successful candidate will be required to live and work in or around theNorthampton, Lehigh, Berks, or Bucks county areas within our Allentown Branch Claims Office footprint.
Who should apply?
- We are seeking a diverse slate of exceptional candidates who share our passion for providing exceptional service.
- We are looking for individuals that work well under pressure, can work independently, and individuals that are looking for a comprehensive training program and learning environment.
How the program works:
- The 24-week training program will require multiple weeks of training in Erie, PA, which will prepare you for immediate success as a Property Adjuster.
- The Smart Start class of Property Adjuster Trainees will consist of both classroom and hands-on training activities in the ERIE Technical Learning Center (in Erie, PA), where individuals will learn ERIE's property estimating platform.
- Trainees will be provided with field experiences and opportunities to learn about workflows within their branch office and apply what they have learned to claims that they handle alongside their mentors and supervisors.
- This program gives interested individuals comprehensive training to successfully prepare them for the Property Adjuster role. Additional program details, expectations, and timing will be discussed during the interview process.
Duties and Responsibilities
Successfully completes assigned projects independently, using information and skills acquired in the training program, according to course objectives and timeline.
Learns and becomes familiar with branch office procedures.
Accompanies Material Damage Adjusters or Property Adjusters during the investigation of claims and in handling other related claims functions as required.
Develops and demonstrates a working knowledge of the computer based estimating system applicable to the role.
Handles claim functions such as establishing reserves, taking statements, documenting activities, conducting investigations and adjudicating losses to their final disposition.
Interacts with Agents and district sales managers in assigned territory to become familiar with claims and underwriting issues.
The first dutylisted isthe functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Values Diversity
Self-Development
Nimble Learning
Collaborates
Customer Focus
Information Management Skills
Cultivates Innovation
Instills Trust
Job-Specific Knowledge
Optimizes Work Processes
Ensures Accountability
Decision Quality
Qualifications
High school diploma or equivalent required. Bachelor's degree preferred. Valid driver's license and good driving record required. Completion of LOMASelect tests required.
Successful candidate must commit to transitioning to the Property Adjuster I role, along with agreeing to role requirements, upon successful completion of thetraining program; where 'successful' means receiving a rating of 'Succeeding' on the course-end performance appraisal.
Additional skills, abilities and qualifications for the Property Adjuster I:
Physical ability and willingness to climb onto roofs and to lift and climb ladders.
Willingness to work in inclement weather.
Willingness to work in undesirable indoor environments (e.g., houses exposed to flooding, fires).
Ability to work in confined spaces.
Ability to work well under pressure.
Ability to work independently without direct supervision.
Incumbent must live in territory assigned unless a change is approved by the company.
Position requires incumbent to serve on Catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
Willingness to obtain and maintain any required licenses.
Physical Requirements
Lifting 0-20 lbs; Occasional (
Lifting 20-50 lbs; Occasional (
Lifting Over 50 lbs; Occasional (
Driving; Often (20-50%)
Pushing/Pulling; Occasional (
Manual Keying/Data Entry; Often (20-50%)
Climbing; Moderate (30-40%)