Proofreader (Malay) - Productive Playhouse

Malay Quality Control Reviewer

Location: Orlando, FL

Status: Project-based

Salary: $29 Per Hour

Benefits: Flexible Schedule

ABOUT THE COMPANY

Productive Playhouse Inc. (PPH) is a global data company. From our start, forward thinking in language acquisition and carefully observed cultural experience have defined the Productive Playhouse mission and driven our teams.

Our growth into a full-service data company began in 2011 and has expanded rapidly over the last decade. PPH currently offers our clients a wide range of data services including transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and sensitive and diversity-focused data handling, with additional services being added continuously.

JOB SUMMARY

Productive Playhouse is a leader in transcription services, providing responsive attention and accuracy to support clients' needs. As the Malay Quality Control Reviewer, you are responsible for reviewing the work completed on-site and remotely to ensure it meets the quality standards set forth by the client. Your reliability and attention to detail plays a key role in ensuring our team's quality and compliance.

This position is project-based and part-time (8-12 hours per week, 1-2 weeks per month). The nature of the role is ongoing and project-based. The workload is dependent on project needs.

RESPONSBILITIES:

• Review completed work, citing all issues as they pertain to the quality of the work
• Create and report daily quality logs to On-site Team Auditor / OPS Auditing manager
• Maintain clear understanding of the clients guidelines and quality expectations
• Direct project related questions to On-site Team Auditor / OPS Auditing manager
• Report violations of security clean room policies, reporting violations to On-site Team Auditor / OPS Auditing manager
• Suggest opportunities for improvements to On-site Team Auditor / OPS Auditing manager

SKILLS: 

• Expert in hired language
• Thoughtful communication among all levels, offering clear and timely feedback
• Maintain continuous knowledge of client and industry clean room standards
• Ability to identify patterns of commonality and concerns
• Navigate situations effectively with professionalism and ease
• Precise attention to detail in all aspects of work
• Proficient on PC and Google Suite

REQUIREMENTS:

• US work authorization (the company cannot provide sponsorship)
• Able to commute to our office 
• 18 years of age
• Expert in Malay (you will be asked to take a language assessment)
• Ability to understand a wide variety of Malay-speaking accents and dialects
• Must have previous professional experience working in the specified language
• Fully vaccinated against COVID, or the ability to provide medical or religious documentation for exemption
• Strongly preferred:  formal education at the secondary level in the specified language
• Preferred:  formal education at the post-secondary level in the specified language
• Preferred:  Masters or Ph.D. studies in Linguistics, Translation Studies, or in the specified language

Please note: Due to our client’s strict data security policies, applicants should be aware that personal items, including electronics such as phones and other electronic devices, will not be allowed in the workspace. Any personal items will need to be stored in provided lockers outside of the actual working environment. Employees are able to leave the workspace to use their phones outside the office if needed.

Note: Please be sure to also check your Spam/Junk inbox for responses from our team regarding your application.

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