Project Support Coordinator - BEUMER Group

BEUMER Group provides fully integrated automated high-speed airport baggage handling systems for small, medium, and large airports worldwide. This includes producing and integrating systems for security screening, storage, sortation and transportation of departure baggage from check-in to departure gate, as well as transportation of transfer and arrival baggage. We are a family owned, intra-logistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!

General Responsibility

The Project Coordinator, Airports is integral member of the Airports organization. Committed to providing excellent customer support, he/she is responsible for critical communication with our customers and technical departments in the generation of customer estimates and proposals; follow-up and review with customers (both internal and external), processing purchase orders and invoicing.

Coordination includes interfacing with external and internal customers, to determine requirements, communication with technical departments and field service personnel; estimating and proposal generation follow up.

Responsibilities

• Maintain excellent customer relationships by communicating with the customer concerning their inquiries and concerns in a timely manner, with accuracy and professionalism.
• Work with sister companies and internal technical personnel to define solutions; generate estimates and proposals for submittal and discussion with customers.  Continually follow up with customers and technical groups informing them of status of proposals and to clarify additional details that may be required.
• Assist in setting up new projects in terms of invoicing, purchase order generation and scheduling the resources that will be required for the support projects.
• Generate & process service support orders, proposals and estimates while remaining flexible to shifting priorities.
• Generate and manage purchase orders to vendors; coordination of invoices.

• Review estimated versus actual for projects, including reviewing and reconciling time sheets and expense reports for field technicians

• Assist with project management activities directly related to Customer Support projects.
• Assist in the proposal generation of system enhancements and modifications.
• May be assigned to special projects or required to perform other duties as assigned.

Requirements/Skills and Abilities

• Five (5) years of administrative support/project experience.
• Excellent time management /organizational skills.
• High degree of accuracy, attention to details
• Excellent verbal and written communication
• Technical aptitude; familiarity and experience with industrial equipment
• Previous project coordination experience a plus
• Advanced computer skills; including proficiency in the most recent version of Microsoft Word, Excel, Teams and Outlook
• ERP experience is a plus.
• Periodically required to work extended hours, as needed.

Commitment Required: Able to set and meet goals; sincere care for others; overwhelming desire to win and to be part of a winning team; able to travel.

BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.