Project/Program Manager, Insurance Workbench Implementation at Partnership Employment

New York City, NY 10002

About the Job

NO H1S OR 3RD PARTIES.

ONSITE 3 DAYS A WEEK IN DOWNTOWN MANHATTAN.

**Looking for someone with a product owner mindset that thinks about how to take care of Underwriters. A product owner type skillset that can also help implement**

Organized, reliable and proactive Project Manager with 3-6 years of experience
Must have - Insurance industry experience, rollout of software projects (not technical, rather software implementation on a business side), Project governance (knowledge of Waterfall framework, ability to maintain key project documentation)
Basic understanding of the underwriting process
Required - MS Office (PowerPoint, Excel)
Nice to have – knowledge of UW Workbench, PAS systems, Guidewire, etc.

Position Overview: The Implementation Lead for the Insurance Workbench will be responsible for managing the end-to-end implementation of a workflow tool designed to support Underwriting processes across the Americas Business Unit. This role requires a blend of technical/agile acumen, project management skills, and stakeholder engagement to ensure the tool is effectively integrated into our business processes and adopted by users.

Key Responsibilities:

· Project Management: Lead the implementation project from initiation through to completion, ensuring timelines are actively managed, success criteria are met and resources are allocated appropriately.

· Stakeholder Engagement: Work closely with cross-functional teams, including IT, operations, and business units, to gather requirements, provide updates, and manage expectations.

· Tool Customization: Collaborate with vendors and internal technical teams to identify enhancements to the workflow tool to meet specific business needs.

· Training & Support: Develop and execute a training plan for end-users to ensure smooth adoption. Provide ongoing support and troubleshoot issues as they arise.

· Change Management: Develop and implement a change management plan to drive user adoption and minimize resistance.

· Testing & Quality Assurance: Conduct thorough testing of the tool’s functionalities before launch, identifying and addressing any bugs or issues.

· Reporting & Analytics: Set up reporting mechanisms to track project progress, tool usage, and performance metrics, providing insights to senior management.

· Continuous Improvement: Post-implementation, monitor the tool’s effectiveness and identify opportunities for further enhancements and optimizations.

**If Interested: send your resume and rate per hour to: matt.bell@pritechnology.com

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Salary

80 - 90 /hour