Project Manager TIDC - PCC - Connection

Project Manager

Under the supervision of the Manager, Project Management Office, the Project Manager (PM) works cross-functionally to successfully deliver medium to large projects. The Project Manager uses independent judgement and discretion while following an established project management approach and methodology to delivery projects, typically using a waterfall methodology.  The PM serves as the primary point of project communication and ensures all phases of the project are followed.  The PM may also assist clients and the sales team in planning, scoping, scheduling, and determining requirements during the pre-sales phase.  The PM contributes to the development of the team by mentoring less experienced Project Managers and Project Coordinators.  

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.  Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.  We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. 

• Provides project management services for medium to large moderately complex service delivery projects, including servers, route/switch, cloud provisioning, imaging, IT equipment repair
• Works with sales, business development, solution engineers, and cross-functional project managers to deliver complex solution offerings.
• Plans project by collecting relevant historical information and contractual agreements.
• Creates tasks and gains approval for project plan to deliver contractual and sku-based services to deliver project requirements.
• Develops schedule, communication plan, and stakeholder engagement plan.
• Collaborates with Quality and Engineering to create checkpoints and readiness assessment.
• Proactively creates and executes risk mitigation plan and issue logs.
• Acts as the primary point of contact for the project.
• Mentors less experienced project managers.
• Monitors and controls the project, including potential scope changes.
• Uses problem solving skills and follows escalation path as needed.
• Monitor project health, implement remediation plan if project moves to yellow or red status.
• Confirms milestone completion and ensures project is completed on time.
• Maintains project tracking and provides status updates.
• Monitors and controls stakeholder engagement and customer satisfaction.
• Performs project close, solicits project feedback, and documents lessons learned.
• This is a hybrid role with a minimum of three days per week onsite at the Wilmington, OH Technology Integration and Distribution Center. 

Position Requirements:

Bachelor's Degree or the equivalent combination of education and work experience

Minimum years of work experience to qualify for role:  4

Total years of work experience to be fully proficient:  6

Required competencies:

• General proficiency with the Microsoft Office Suite with experience or being able to quickly learn the product. Microsoft Project; Status reporting tools; Time tracking and reporting tools; Use case development; Scrum project management; Agile development; Burn down charting.
• Advanced knowledge of SharePoint with ability to manage multiple sites
• Possesses strong planning and negotiation skills.
• Possesses strong facilitation and meeting management skills.
• Advanced Project Management skills with ability to perform project initiation, development, implementation, scope management, status reporting and implementation.
• Ability to analyze informational requirements and needs, identify problems, provide technical advice and consultation, and ensure efficient computer systems utilization; analyze data and develop logical solutions to problems; interface effectively and cooperatively with computer system users to maintain efficient system utilization; monitor system utilization and recommend appropriate revisions to processes, procedures, and operations.
• Understanding of the complexities of scheduling in a matrix organization
• Effective time management and organizational skills with ability to manage multiple tasks and priorities with competing deadlines in a fast paced environment.

Additional preferred competencies or preferred qualifications, if any:

• Project management certification preferred
• Prior experience in similar industry preferred.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”