Project Manager - OCM at Ekman Associates, Inc
Menlo Park, CA 94025
About the Job
Title: Project Manager
Location: Remote
Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands.
Summary:
We are seeking a highly talented and motivated Project Manager to manage an onboarding and career program within the organization. This role will manage onboarding and a technical training program for IT Support Teams (IT Operations, IT Help Desk, Infrastructure) for continued improvement. This role requires understanding of IT Operations, Infrastructure and Help Desk / Service Desk. This role will include organizing training sessions, contributing to course content, managing schedules, providing a timeline for training, and tracking training for individuals. The ideal candidate will have a proven track record in managing complex IT and business transformation projects, tactical execution of business processes, solid project and program management, and strong working knowledge of agile framework in an IT organization.
Responsibilities:
Qualifications:
Location: Remote
Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands.
Summary:
We are seeking a highly talented and motivated Project Manager to manage an onboarding and career program within the organization. This role will manage onboarding and a technical training program for IT Support Teams (IT Operations, IT Help Desk, Infrastructure) for continued improvement. This role requires understanding of IT Operations, Infrastructure and Help Desk / Service Desk. This role will include organizing training sessions, contributing to course content, managing schedules, providing a timeline for training, and tracking training for individuals. The ideal candidate will have a proven track record in managing complex IT and business transformation projects, tactical execution of business processes, solid project and program management, and strong working knowledge of agile framework in an IT organization.
Responsibilities:
- Work with various globally distributed cross functional teams to align on project priorities, track and manage inter dependencies.
- Work closely with the Portfolio/Program Manager to establish program governance and decision model.
- Assist the Portfolio/Program Manager in developing detailed analysis, plans, milestones, deliverables and overall status updates related to program management.
- Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers.
- Draw an overall or individualized training and development plan that addresses needs and expectations.
- Deploy a wide variety of training methods.
- Monitor and evaluate training program's effectiveness, success, and ROI periodically and report on them.
- Resolve any specific problems and tailor training programs as necessary.
- Identify and map program and project dependencies within and outside of the program/project, ensuring the right cross-functional partners are engaged in a timely manner.
- Establish continuous improvement processes to increase organizational efficiency and productivity.
- Lead planning, execution, delivery and change management of strategic projects using agile methodology and practices.
- Track and manage inter dependencies and changes effectively by optimizing scope, schedule, and resources accordingly.
- Spearhead the scrum teams in using agile methodology and scrum practices
- Ensure agile activities happen as planned. Own end to end change management for the program.
- Lead all scrum ceremonies: Sprint Planning, Standup, Sprint/Program Review, Sprint Retrospective and Scrum of Scrums.
- Resolve conflicts/issues that occur and resolve impediments blocking scrum team's progress. Manage project risks with mitigation strategies.
- Provide regular project updates to cross-functional and executive teams.
Qualifications:
- Bachelor's/Master's degree in Computer Science or Engineering with 5+ years of experience in software engineering, systems engineering, hardware engineering, or technical product/program management focused on information security and risk management.
- 8+ years of experience in Project Management
- PMP or CSM preferred
- Understanding of IT Operations, Infrastructure, Help Desk / Service Desk, etc.
- Experience leading global projects, including hands-on project management of multiple concurrent projects.
- Experience with delivering projects both in agile and waterfall methods.
- Experience with change management, IT service management/service catalog.
- Experience managing complex IT projects.
- Demonstrated record of problem-solving and analytical skills.
- Experience collaborating with technical management teams to develop systems, solutions, and products.
- Results-oriented, high energy, self-motivated.
- Communicates well and highly organized.