Project Manager - Emergency Services/Water Well - Self-Help Enterprises
Visalia, CA 93291
About the Job
Asa Project Manager, you will assist the Water Well Manager in implementingemergency services programs and lead a team in highly diverse and disadvantagedcommunities throughout the San Joaquin Valley. You should understand andempathize with the needs of communities, families, and individuals affected byemergency and water-related crises, as this position blends the technicalaspects of operations management with direct service provision to diverseparticipants throughout the San Joaquin Valley.
RESPONSIBILITIES
- Assist the Water Well Manager in all aspects of the Water Well program, including:
- Read and interpret policies, plans, contracts, funding agreements, and similar documents.
- Review documents and conduct data entry with accuracy.
- Supervise, train, and review the work of Water Well staff, including daily operations amp; tasks.
- Assist with quality control document review of grant financing packages and participant files to confirm eligibility via income, property, and title verification.
- Assist with working with contractors directly regarding final grant approval documents, including but not limited to Terms of Awards and updated Final Estimates.
- Assist with the funding process on water well files, including but not limited to participants, contractors, accounting, and field staff.
- Review complicated cases and make eligibility determinations based on existing program criteria.
- Evaluate processes and procedures to ensure efficiency and make recommendations for improvement.
- Coordinate services with other programs within the Emergency Services department and other departments within the organization.
- Maintain effective working relationships with vendors and partners.
- Handle escalated customer service issues to ensure positive outcomes while complying with applicable policies and funding restrictions.
- Prepare reports and other documentation to support invoicing, budgeting, and decision-making related to the program.
- May conduct outreach to communities to increase program awareness and enrollment.
QUALIFICATIONS
- Bilingual proficiency in English/Spanish is desirable but not required.
- Loan/Grant Processing experience.
- Ability to work independently and as a team member.
- Ability to maintain confidentiality of information.
- Be detail-oriented and a self-starter.
- Capacity to work effectively on multiple projects with tight deadlines.
- Four-year college degree or equivalent work experience.
- Strong computer skills (Office 365, Word, Excel, Outlook, Publisher, PowerPoint, etc.)
- Effective oral and written communication skills.
- Familiar with property ownership documents, including Grant Deeds and Property Profiles.
- Capability to work from a Corporate Office at least two days out of a five-day work week.
EQUALOPPORTUNITY EMPLOYER
Source : Self-Help Enterprises