Senior Administrator - Transfer Agency (Investor Services) - Apex Group
Cape Town, WC 8000
About the Job
Description
Senior Administrator Transfer Agency
Role Location: South Africa (Cape Town)
Department: Transfer Agency Team
Employment Type: Full Time Permanent
The Role & Key Responsibilities:
Receive and review investor documentation and ensure that documentation is verifiedin a timely manner, follow up with investor on missing or original documentation;
Ensure that the necessary documentation and information pertaining to the investorsare captured in line with relevant product and process rules;
Ensure that all Investor transactions are processed in a timely and accurate manner;
Maintenance of investor registers;
Full understanding of FATCA/CRS and the ability to apply FATCA/CRS classifications;
Identifying any gaps in controls and processes and putting process improvementsuggestions forward in a professional manner;
Ensuring adherence to all policies & procedures, relevant laws and regulations;
Working as part of a larger global team in the case of outsourced activities and able towork flexible hours;
Must be able to service any investor queries understand & handle complex queries;
Strong domain knowledge is essential & understanding of TA businesses;
Where applicable confirm AML status with Compliance and Operational Teams
Skills Required:
3+years Transfer Agency experience;
FATCA/CRS ability to review Self Certification documents, classify accounts andunderstand XML reporting requirements;
Knowledge of Transfer Agency operational processes and its integration with AMLprocesses;
AML Knowledge of local and global requirements is advantageous;
Strong planning and organizational skills;
Strong communication (verbal and written) and problem-solving skills;
The ability to work with all levels within the organization;
The ability to adapt to changing priorities and varied decision-making scenarios;
An understanding of fund structures and the fund administration business and ensuringmore junior staff have sufficient knowledge and skills;
The ability to work to tight deadlines in a proactive fashion;
Ability to identify opportunities for process improvements and to communicate sameeffectively;
Proficient in Microsoft Office applications
What you will get in return:
A genuinely unique opportunity to be part of an expanding large global business;
Exposure to all aspects of the business, cross-jurisdiction and to working with seniormanagement directly
Additional Information:
We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.
For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/
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