Project Director of Outpatient Services - Mental Health - SERV Behavioral Health System

SERV, a well-established leader in behavioral healthcare in New Jersey, supports people with mental illness and/or intellectual/developmental disabilities as they achieve greater independence and life satisfaction through a wide range of services.

We are currently seeking an experienced Director of Outpatient Services responsible for daily clinical services and operations for the Child & Family and Adult outpatient services, general outpatient counseling, Healthy Transitions, substance abuse services, and clinical groups. 
Provide the tools, support, and leadership for the outpatient teams to deliver the highest quality of clinical services and ensure all operational and clinical outcomes are achieved. Build a positive and professional work environment that emphasizes accountability, and integrity, and fosters the SERV Behavioral Health System’s mission, vision, and core values.

JOB SUMMARY:

The Project Director is responsible for ensuring that our consumers relate to the services that they need and for collaborating with staff across the agency and with external agency partners. The Project Director will assess the consumer’s needs in the preliminary screening process and assign them to the appropriate counselor. The Project Director will ensure consumers are connecting with both internal and external providers. Facilitate internal and external collaboration to develop a person-centered treatment plan. Provide staff with education and supervision while conducting treatment team meetings.

Understand and follow SERV BHS, Inc.'s Compliance and Ethics Program, its Employee Handbook, policies, procedures, and rules, and its mission, vision, and Core Values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, commitment to our community, and accountability and ownership.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Demonstrates knowledge of Division of Mental Health & Addiction Services (DMHAS) regulations and Division of Development Disabilities (DDD) regulations and circulars.
• Ensures SERV compliance with DMHAS and DDD regulations and circulars regarding training.
• Ensures compliance with state and federal requirements around the use of physical crisis intervention.
• Be following employment laws under Title VII.
• Completes process(es) to become certified as an instructor in agency-approved crisis prevention/intervention model(s).
• Provides staff training in crisis prevention/ intervention during orientation, annual refreshers, drills/rehearsals, team meetings as needed, and as ongoing reinforcement of training during a new hire's first year of employment.
• Identifies crisis training needs of the direct care staff in coordination with the Regional Director and Director of Training.
• Collaborates with SERV management, the Quality and Compliance Department, and the Director of Training.
• Receives training in the areas of DDD Shifting Expectations, Preventing Abuse & Neglect, and Medication.
• Incorporates specialized training/expertise around trauma-informed care and wellness & recovery into crisis intervention/prevention.
• Ensures approved holding techniques are used when holding is necessary.
• Coordinates analysis of holding trend data.
• Participates in crisis debrief meetings, Behavior Supports Committee, and Human Rights Committee as requested.
• Role models appropriate boundaries and professional behavior.
• Participates in local and centralized SBHS committees or external committees as needed.
• Involved in interviewing/assessing new staff.
• Effective verbal communication; shares information and ideas; provide feedback.
• Continually accepts and reaches for responsibility.
• EDUCATION, KNOWLEDGE, SKILL & ABILITY:
• Master's Degree in the behavioral health field, preferred.
• A minimum of two years of experience in the provision of direct care services in a behavioral healthcare setting is required.
• Experience in the provision of training preferred. LCADC or CADC required Certificates, Licenses, Registrations: Valid driver’s license in the state of residence plus three-year driving history and a driving record in good standing at the time of hire.
• The employee must be at least 21 years of age and complete all agency orientations.
• Must demonstrate resourcefulness and initiative in dealing with daily responsibilities. 
• Demonstrated professional public speaking ability, at ease in front of large groups. Ability to work with various departments and foster teamwork.
• Knowledge of SERV BHS, Inc. policies and procedures. Experience with behavioral-oriented programming.
• Good teaching and communication skills. Strong organizational, interpersonal, and follow-up skills.

License Requirement:

• LCADC or CADC required.

EEO STATEMENT

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic protected by law.