Project Coordinator Intern - Crown Castle

Description

Position Title: Project Coordinator Intern

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US. 

Role

The Project Coordinator Intern supports a variety of initiatives within the Towers Support Services team, including customer process improvements, project coordination, and virtual training facilitation. The role involves engaging directly with stakeholder communications, maintaining project documentation, and inputting critical information into customer systems. Ideal for students pursuing degrees in Business Administration, Project Management, or related fields, the position requires a proactive approach, effective communication skills, and the ability to adapt quickly to new challenges. Reporting to the Program Manager, this role is a crucial part of our hybrid work model, blending in-office collaboration with the flexibility of remote work on Fridays.

Responsibilities

• Support a variety of initiatives within the team, from customer process improvements to special project coordination, demonstrating flexibility and a proactive approach.
• Assist in planning, executing, and monitoring projects, ensuring objectives are met, projects are delivered on time, and within scope.
• Facilitate the flow of information between stakeholders, preparing reports, and maintaining project documentation to ensure effective communication and project tracking.
• Participate in the development and refinement of processes and tools to enhance team efficiency and the quality of deliverables.
• Contribute to team meetings and brainstorming sessions, offering insights and suggestions for improvement and innovation.
• Engage in learning and development opportunities, gaining exposure to various aspects of the organization and industry best practices.
• Assist with assembling training materials and coordinating virtual training sessions to support team development and knowledge sharing.
• Work within customer systems, inputting dates and documents, ensuring accurate and timely information management.
• Provide support to Tower Services and other teams, assisting with process enhancements and communications to improve service delivery and team collaboration.

Expectations 

• Demonstrates a collaborative work ethic, effectively balancing decision-making, and the speed of implementation.
• Maintains clear and effective communication with team members, managers, and stakeholders.
• Exhibits the ability to influence through relationship building, effective problem-solving, and delivery of high-quality work.
• Adapts quickly to new challenges and changes within the team and organization, showing eagerness to learn and grow.
• Possesses strong communication skills, presenting complex information clearly and concisely.
• Embodies the organization's values, setting an example for professionalism and conduct.

Education/Certifications  

• Currently enrolled as a full-time student in pursuit of a Bachelor’s degree from an accredited higher education institution with an expected graduation date between December 2024 and June 2026
• Preferred field(s) of study: Business Administration, Project Management, Communication, Information Technology, or related fields

Experience/Minimum Requirements  

•  Ability to work full-time (40 hours/week) from June 3 to August 9, 2024
• Authorization to work in the U.S. on a full-time, regular basis without additional sponsorship
  

Reports to:Program Manager

Work Plans:This role falls into our hybrid work model working in the office on Monday through Thursday.  On Fridays, teammates on the hybrid schedule will have the option to work from the office or home. 

Qualifications

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)