Project Coordinator-Intermediate at Atriyo LLC

Hi,

Job Title : Project Coordinator-Intermediate

Location: Portland, OR, 97204(Hybrid)

Duration: 3+months

Rate: 32.85$

If Anyone is interested in this position please Reach me: hr@atriyo.com

Job Description:

Work Hours: 8 am -5 am PST  Local candidates only

Required Skills

Is utilities experience required? (Y/N) N

Top 3 Must-Haves (Hard and/or Soft Skills):

1. Detail oriented

2. Time management

3. Multi-tasking

Top 3 Nice-To-Haves (Hard and/or Soft Skills)

1. Soft skill

2. Strong communication skills

3. Team player

​Education Requirements (Experience in Lieu of Degree): Bachelor’s Degree. 5 years experience with solar, energy, electric vehicles, construction or related field.

​Certification Requirements (Any Preferences): None

​How many years of experience are you looking for? 2 with degree​

Roles & Responsibilities

​Key Responsibilities Process Project Applications Processes and responds to inquiries and/or applications for specialized customer programs (e.g., net metering, solar payment); determines completeness of applications according to tariffs and company requirements; determines level/tier of project and whether more study is required before approval; coordinates with all parties to ensure completion of appropriate documents. Project Planning and Support Works with project manager(s) to develop project scope, requirements, schedule and deliverables; develops purchase orders for PGE equipment for customer interconnection with grid; monitors, tracks and reports to management and/or senior staff and others on project status and milestones. Coordinates project review meetings and other meetings, such as site visits for testing and commissioning projects. Customer Support Tracks and assists in resolving customer issues; maintains database of issues and resolutions. Coordinates with protection, metering and billing to facilitate smooth interconnection for customers; determines billing amounts and verifies payments made; resolves disputes and billing discrepancies. Develop and Communicate Procedures Develops and maintains manuals; analyzes and documents procedural changes and improvements for maintenance contractors; prepares emergency procedures for customers. Clearly communicates operating/performance standards and procedures to customers, strategic partners, internal departments, consultants and contractors.

Can you give a high-level overview of your team size, roles, its initiatives/deliverables, and any tool/technologies specific to your team/department/project they will be supporting: Team of 4. Consists of processing high volumes of applications on a daily basis and providing customer service to installers for the Net Metering program. Require coordination and collaboration with other departments to progress the application through the process on a cloud based system.

​What would “a day in the life” of this role look like?: Working with the team closely to process Net Metering applications. Will also handle customer/installer inquiries through phone and email.

​What interaction level with this role have the team members and hiring manager? Requires frequent communication throughout the day on a daily basis.

​What would you say is the top priority for the worker over the first few weeks/months?: Processing application in accordance to out internal service level agreements.

​What do you foresee being the biggest challenge in this role? Keeping up with the volume and is fast pace. Requires multi-tasking as well.​

Minimum Qualifications

​Job Description:

​Requires specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience Completes work with a limited degree of supervision Likely to act as an informal resource for associates with less experience

​Competencies (Knowledge, Skills, Abilities) Functional Competencies Intermediate knowledge of special customer programs and applicable regulations, procedures and policies. 

Working knowledge of PGE service territory. Working knowledge of business contracts. 

Working knowledge of PGE tariffs. Working knowledge of project planning steps and elements. 

Basic knowledge of billing practices. Basic knowledge of purchasing procedures and processes. 

Basic knowledge of PGE’s business model and funding structure. Basic knowledge of marketing and sales processes and electrical power system. 

Basic knowledge of Windows operating system and Adobe Acrobat. 

Working skills in using Microsoft Office, including Excel, Word and Outlook. 

Working ability to maintain confidentiality of business processes, prospective customers and staff issues. 

Working ability to work with multiple projects at once and provide detailed oversight of project timelines and regulatory requirements with a minimum of supervision. 

General Competencies Intermediate analytical thinking skills. 

Intermediate customer focus skills. 

Working decision-making skills. Intermediate interpersonal skills. 

Working organization and prioritization skills. 

Intermediate problem-solving skills. 

Intermediate written/oral communication skills.​