Project Coordinator - Sciphyn, Inc

Job Title: Project Coordinator

Department: Operations

Supervisor: Operation Manager

Essential Duties and Responsibilities include the following (other duties may be assigned):

Coordinating multiple projects and ensuring they run smoothly from beginning to completion

Acting as the initial main point of contact and liaison between the customer, subcontractors, crew members, management, sales, and operations

Coordinating the preparation of projects including:

o Leading the project transition from sales to operations by reviewing the project quote with the customer to ensure all expectations are set appropriately

o Attending weekly project scheduling meetings

o Assigning the crew to projects and communicating with crew their schedules

o Ensuring crew is properly trained, drug tested, badged, and background checked for their assigned project

o Working with office administrator to ensure booking of all travel arrangements

o Renting and coordinating delivery of all supporting equipment for projects

o Ordering materials needed for projects

o Creating job packets for crew and effectively communicating the scope of the project to the crew

o Working with Operations Manager to ensure all equipment required for the project is prepared and loaded

Coordinating the day-to-day execution of projects considering scope, timeline, and budget including:

o Ensuring all supporting equipment is in place at the start of the project

o Coordinating with Project Engineer to ensure the correct setup of the jobsite and verifying that the project is within scope

o Checking-in daily with the jobsite crew to identify and coordinate the immediate resolution of all jobsite issues

o Checking-in periodically with the customer throughout the project to identify issues and ensure customer satisfaction

o Notifying the appropriate person timely of any identified issues to ensure their resolution

o Tracking job progress and ensuring the project remains on schedule

o Ensuring the crew submits all required reports timely and accurately and complies with all Company policies

o Coordinating the tear-down of the jobsite at completion and ensuring customer satisfaction

Reviewing subcontractor bills for accuracy

Tracking crew member time, attendance, and per diems daily

Assisting with recruiting, interviewing, and hiring of field personnel

Supervisory Responsibilities

Directly supervises field employees which includes Field Technicians and Crew Leaders. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include scheduling and assigning employees, directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials

Pay: $55,000-$70,000